Joseph Chapman
Sudbury
Summary
Motivated and community-focused sports and entertainment professional with a strong foundation in ticket sales, marketing, and public relations. With hands-on experience working with leading Ontario sports organizations like the Sudbury Wolves Sports & Entertainment and Belleville Senators, I bring a proven ability to connect with fans, foster community partnerships, and deliver high-quality event experiences. My educational background in Sports Administration and Sales & Marketing complements my practical skills in customer service, event coordination, and stakeholder engagement. I'm passionate about building meaningful connections between sports organizations and the communities they serve.
Overview
7
7
years of professional experience
Work History
Community Liaison Officer
Sudbury Wolves Sports & Entertainment
11.2024 - 05.2025
- Promoted the brand by representing the company at key community events throughout the season, including setting up information booths and arranging mascot appearances.
- Coordinated and implemented public relations activities in collaboration with the marketing department, such as player appearances, luncheons, community awareness events, and more.
- Strengthened community partnerships within the City of Greater Sudbury.
Ticket Services & Group Sales Intern
Sudbury Wolves Sports & Entertainment
12.2022 - 04.2023
- Managed group ticket sales for schools, community groups, nonprofits, and clubs.
- Coordinated game-night experiences, including national anthems, mini-games, and other event activations.
- Delivered top-tier customer service at the guest services table and worked with the arena box office to organize will-call ticket distribution.
Box Office Supervisor
Belleville Senators
11.2017 - 04.2019
- Processed tickets to events at the CAA Arena using Ticketmaster PCI, and ARCHTICS systems.
- Made cold calls and returned calls to potential customers, businesses, & ticket holders regarding ticket sales, questions/concerns, season ticket renewal, and processing payments over the phone.
- Ensured accurate financial reporting by overseeing daily cash reconciliations and deposits at the end of each shift.
Education
Bachelor's Degree - Sports Administration
Laurentian University
Greater Sudbury06.2025
Sports And Entertainment Sales & Marketing
Loyalist College of Applied Arts And Technology
Belleville06-2018
Business Sales & Marketing
Loyalist College of Applied Arts And Technology
Belleville06-2017
High School Diploma -
Loyalist Collegiate & Vocational Institute
06-2014
Skills
- Community engagement
- Cultural sensitivity
- Volunteer management
- Stakeholder management
- Customer service
- Active listening
- Critical thinking
Languages
English (Native)
Timeline
Community Liaison Officer
Sudbury Wolves Sports & Entertainment
11.2024 - 05.2025
Ticket Services & Group Sales Intern
Sudbury Wolves Sports & Entertainment
12.2022 - 04.2023
Box Office Supervisor
Belleville Senators
11.2017 - 04.2019
Bachelor's Degree - Sports Administration
Laurentian University
Sports And Entertainment Sales & Marketing
Loyalist College of Applied Arts And Technology
Business Sales & Marketing
Loyalist College of Applied Arts And Technology
High School Diploma -
Loyalist Collegiate & Vocational Institute
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