Joseph Boateng
Kanata,ON
Summary
At Dessousa, I excelled in enhancing customer satisfaction and streamlining supply chain processes, demonstrating expertise in loading/unloading and exceptional interpersonal communication. My proactive route optimization and adherence to safety practices significantly improved delivery efficiency and fleet safety, showcasing a results-driven approach with a blend of hard and soft skills.
Overview
4
4
years of professional experience
Work History
Driver, Warehouse Orders
Dessousa
11.2019 - 03.2024
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor Of Arts - Logistics And Supply Chain Management
Wess Technology Academy
Brong ,Ghana Skills
- Loading and unloading
- Order Picking
- Heavy Lifting
- Warehouse Safety
Languages
English
Full Professional
Timeline
Driver, Warehouse Orders
Dessousa
11.2019 - 03.2024
Bachelor Of Arts - Logistics And Supply Chain Management
Wess Technology Academy
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