Dynamic Labour Relations Officer with SGEU, adept at grievance resolution and collective agreement negotiation. Successfully reduced grievances through proactive communication and training, fostering a positive work environment. Highly skilled in mediation and arbitration, while being personable and organized, ensuring compliance with health and safety regulations.
Overview
23
23
years of professional experience
Work History
Labour Relations Officer
SGEU
01.2001 - 11.2023
Recommended improvements based on evaluation of current labor relations strategies.
Assisted human resources department in developing policies that aligned with both organizational goals and legal requirements.
Supported employee engagement initiatives by creating open channels of communication between staff members at various levels within the organization.
Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
Interpreted and advised on labor relations policies and previously negotiated agreements.
Participated in contract negotiations leading to mutually beneficial agreements between employers and union representatives.
Managed multiple complex cases simultaneously while maintaining a high level of professionalism under tight deadlines.
Facilitated training sessions on topics related to labor relations such as workplace harassment prevention or navigating difficult conversations.
Provided subject matter expertise during organizational restructuring efforts, ensuring minimal disruption to employee morale and productivity.
Developed comprehensive collective bargaining agreements for improved working conditions and employee satisfaction.
Strengthened labor-management relationships by effectively addressing grievances and resolving disputes.
Advised management on best practices in employee relations, fostering a positive work environment.
Conducted thorough investigations of workplace complaints, ensuring fair treatment for all parties involved.
Reduced potential conflicts with proactive communication between management and employees.
Provided guidance on interpretation and application of collective bargaining agreements to prevent misunderstandings or violations.
Maintained detailed records of labor relations activities to support decision-making processes during negotiations.
Monitored changes in labor laws to ensure ongoing compliance with relevant regulations affecting company operations.
Negotiated successful settlements of disputes through mediation, arbitration, or other alternative dispute resolution methods.
Answered management and employee questions, interpreted contracts and resolved issues.
Participated in labor-management meetings to discuss labor issues.
Provided expertise on labor and employment laws to help employers make more effective decisions.
Mediated discussions between employer and employee representatives in attempt to reconcile differences.
Negotiated collective bargaining agreements.
Oversaw investigations into discrimination, sexual harassment or other workplace claims.
Team Leader, Management
Government Of Saskatchewan
03.1999 - 01.2001
Resolved employees issues by finding immediate solutions, increasing employees confidence, and decreasing escalations to executive office.
Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
Led employee relations through effective communication, coaching, training, and development.
Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Ensured compliance with department specific regulations by implementing appropriate policies and procedures for the team''s operations.
Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
Developed strong relationships with cross-functional departments to support successful project execution.
Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
Contributed to the development of department-wide practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Supervised and lead a team of 37 employees working in the centers maximum security areas.
Corrections Worker
Government Of Saskatchewan
04.1981 - 01.2001
Enhanced overall safety by conducting thorough cell searches for contraband items and potential hazards.
Assisted in the creation and implementation of behavior modification programs to incentivize positive change among inmates.
Supervised visitation sessions between inmates and their families, ensuring compliance with facility guidelines at all times.
Collaborated with fellow corrections officers to maintain a secure environment, utilizing effective communication strategies.
Conducted regular inspections of common areas for cleanliness and maintenance issues, reporting concerns promptly for resolution.
Managed potential conflicts among inmates proactively, using negotiation skills to resolve disputes peacefully when possible.
Ensured timely completion of required documentation, accurately updating inmate records and incident reports as necessary.
Facilitated successful reintegration into society by preparing inmates for parole hearings and coordinating with community resources.
Reduced incidents of violence within the facility through proactive monitoring and timely intervention.
Improved inmate behavior by implementing consistent disciplinary actions and following established protocols.
Assisted in inmate rehabilitation efforts, providing guidance and support for educational programs and vocational training.
Developed positive rapport with inmates, fostering respectful communication while maintaining professional boundaries.
Maintained order during daily activities, closely supervising inmates to ensure adherence to rules and regulations.
Supported the development of institutional policies, collaborating with colleagues in meetings to discuss improvements or changes needed for better operations efficiency.
Ensured seamless transport of inmates between locations within the facility or to external appointments like court hearings, maintaining constant vigilance for safety concerns and escape attempts.
Contributed to a safer working environment by participating in regular staff training sessions on emergency response tactics and procedures.
Participated in routine drills simulating various crisis scenarios like riots or hostage situations, honing emergency response strategies under pressure.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Completed intake paperwork, fingerprints, and searches.
Observed behavior of residents individually and in groups.
Interviewed inmates to obtain information and assess needs.
Received and accounted for personal possessions and determined inmate work assignments.
Responded to emergency situations and de-escalated hostile confrontations.
Enforced rules and regulations to maintain order among inmates.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Conducted security checks of inmates and living areas.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Established positive working relationships and maintained boundaries with resident offenders.
Interviewed inmates to obtain information and evidence.
Responded to inquiries from inmates and other members of public.
Education
Certificate of Labor Relations - Labour Relations
Queen's University
Kingston, ON
Certificate in Corrections Training - Corrections Training