Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Joseph Antao

Mumbai,Maharashtra

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Manager - In Flight Service (IFSD)

Air India Limited
Mumbai, Maharashtra
06.1988 - Current
  • Relayed communication from flight deck to passengers and cabin crew in a professional and personable manner.
  • Referenced business and first-class charts to make educated beverage pairing decisions based on tests and meal menus.
  • Assisted passengers and provided instructions on safety procedures.
  • Helped passengers with medical emergencies on long-haul flights.
  • Managed and coached junior cabin crew members during flights.
  • Provided exceptional service to high-profile passengers, including government ministers, the Pope, and film stars.

Chef De Partie

Majorda Beach Resort
Majorda
07.1988 - 07.1990
  • Supervised and trained kitchen staff to ensure quality standards of food production.
  • Organized the daily mise en place in order to prepare meals efficiently.
  • Maintained accurate records of stock levels, ordering new ingredients when needed.
  • Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.

Education

PGDBM - HR

NMIMS
Mumbai
02-2021

Bachelor of Arts - Economics

Mumbai University
Mumbai
12-1989

Skills

  • Customer Service
  • Team Oversight
  • Food and beverage preparation
  • Conflict Mediation
  • Report Generation
  • Verbal and written communication
  • Emergency Response Coordination
  • Passenger support

Accomplishments

  • 30+ Countries in 5 years
  • Letter of reccomendation

Languages

English
Native/ Bilingual
Marathi
Professional
Hindi
Professional
Konkani
Native/ Bilingual

Certification

  • F/A Certification
  • CPR Certification

Timeline

Chef De Partie

Majorda Beach Resort
07.1988 - 07.1990

Manager - In Flight Service (IFSD)

Air India Limited
06.1988 - Current

PGDBM - HR

NMIMS

Bachelor of Arts - Economics

Mumbai University

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Joseph Antao