Joseph Amahian
Summary
Proven Marketing Manager at Zenith Bank Plc, adept in digital marketing and staff management, significantly enhanced brand awareness and customer engagement through innovative campaigns. Skillfully balanced cash operations at Zenith Bank, elevating customer satisfaction and operational efficiency. Expert in CRM and strategic planning, achieving notable lead generation and brand promotion.
Overview
16
16
years of professional experience
Work History
Assistant Marketing Manager
Zenith Bank Plc
Ekpoma Edo State
01.2013 - 11.2023
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Enhanced customer engagement with targeted social media efforts and email marketing strategies.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Conducted thorough market research to identify target audience segments, tailor messaging, and optimize campaigns accordingly.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Continually maintained and improved company's reputation and positive image in markets served.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Cash Officer
Zenith Bank
Ekpoma, Nigeria
11.2007 - 01.2013
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
- Enhanced operational efficiency by consistently reconciling daily transactions and resolving discrepancies.
- Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Managed ATM servicing tasks such as replenishing funds, troubleshooting issues, and coordinating maintenance support when needed.
- Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
- Cultivated positive relationships with clients while maintaining their privacy and confidentiality at all times.
Education
MBA - Business Administration
Ambrose Alli University
Edo State, Nigeria11.2017
Bachelor of Science - Economics
Ambrose Alli University
Ekpoma, Nigeria07.2004
Skills
- Digital Marketing
- Social Media Marketing
- Staff Management
- Customer Relationship Management (CRM)
- Brand Promotion
- Strategic Planning
- Marketing campaigns
Languages
English
Professional Working
Timeline
Assistant Marketing Manager
Zenith Bank Plc
01.2013 - 11.2023
Cash Officer
Zenith Bank
11.2007 - 01.2013
MBA - Business Administration
Ambrose Alli University
Bachelor of Science - Economics
Ambrose Alli University