Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Joseph Alvarez Perez

San Jose

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Adelita’s Taqueria Bar. Proven ability to enhance guest satisfaction through effective cash handling and guest engagement. Recognized for multitasking in fast-paced environments while maintaining service quality and fostering team collaboration.

Overview

7
7
years of professional experience

Work History

Mesero, Cajero

Adelita’s Taqueria Bar
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cook

The Olive Brunch Cafe
06.2022 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Hotel Receptionist

Rosita
02.2019 - 05.2022
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
  • Collected room deposits, fees, and payments.

Education

GED -

CONALEP
Puerto Vallarta
08-2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Service prioritization

Accomplishments

  • Completed manager training program.

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Mesero, Cajero

Adelita’s Taqueria Bar
10.2024 - Current

Cook

The Olive Brunch Cafe
06.2022 - 11.2023

Hotel Receptionist

Rosita
02.2019 - 05.2022

GED -

CONALEP

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Joseph Alvarez Perez