Joseph Al-Hakak
Montreal,QC
Summary
Proven track record in enhancing customer satisfaction and team performance, notably at Maison Du Sport Canadien. Excelled in leveraging problem-solving skills and proficiency in POS to drive sales and build lasting customer relationships. Demonstrated exceptional teamwork and collaboration, contributing to significant improvements in store operations and customer engagement.
Overview
2
2
years of professional experience
Work History
Sales Associate
Maison Du Sport Canadien
06.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Door-to-Door Sales Representative
AlarmDirect
02.2022 - 06.2022
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Souvenir Shop Staff Member
Boutique Les Patriotes
04.2021 - 01.2022
- Contributed to team success by actively participating in staff meetings, sharing insights, and collaborating on promotional strategies.
- Stayed up-to-date on current trends within the souvenir industry to better cater to diverse customer preferences.
- Ensured customer satisfaction by promptly addressing inquiries about products or store policies.
- Created rapport with various types of tourists from different cultures and backgrounds.
Education
Bachelor of Arts - Psychology/Comp Sci
McGill University
Montreal, QC05.2026
DEC - Pure And Applied Sciences
Cegep Du Vieux Montreal
Montreal, QC05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Full Professional
Russian
Elementary
Timeline
Sales Associate
Maison Du Sport Canadien
06.2022 - 06.2023
Door-to-Door Sales Representative
AlarmDirect
02.2022 - 06.2022
Souvenir Shop Staff Member
Boutique Les Patriotes
04.2021 - 01.2022
Bachelor of Arts - Psychology/Comp Sci
McGill University
DEC - Pure And Applied Sciences
Cegep Du Vieux Montreal
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