Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Achor Jal

Airdrie,Alberta

Summary

Passionate community worker and addiction counselor profiled in a CBC documentary. Tireless advocate for refugees in Calgary, Alberta. A strong collaborator, clear communicator and liaison between communities, service providers and all levels of local government to impact change. I am part of an organization dedicated to counseling, supporting and empowering struggling families. Hard-working, proactive relationship and community builder. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

12
12
years of professional experience

Work History

Best Help Family Foundation
Calgary, Canada
01.2020 - Current
  • Developed constructive working relations with service providers
  • Prepare and provide culturally appropriate food hampers
  • Provided community-based counseling for struggling families communication support

Lead Driver

Tire Chalet
Calgary, Alberta
02.2022 - 06.2024
  • Supervised and trained new drivers in safe driving techniques and company policies.
  • Deliver tires to Dealership and Mechanic shop.
  • Making sure the customers are happy with our services.
  • Investigated any incidents or accidents involving drivers or vehicles.
  • Maintained accurate records of deliveries, pickups, mileage, fuel consumption, and other related information.

IT Support agent, and Customer services

Rhema Miracles Centre
Calgary, Canada
01.2013 - 01.2023
  • Coordinate community resources and implemented
  • Renovation manager, fixer and uppers of the building
  • Maintenance manager
  • Provide conflict resolution and problem-solving advice
  • Crisis management support for troubled youth with drug/alcohol dependencies

Maintenance and Driver

Braima Jal's Transportation Inc.
Calgary, Canada
01.2016 - 01.2019
  • Organized and managed distribution of goods throughout entire order cycle
  • Managed workflow, from marketing, seeking leads, data entering, processing orders, customer inquiries to workplace conflict resolution, and installation furniture and appliances

Education

High school -

Father Lacombe High school
Calgary, Alberta

Diploma - Addiction counseling

Sundance College
Calgary, AB

Skills

  • Customer Relations
  • Flexible and Adaptable
  • Excellent Communication
  • Organization and Time Management
  • Relationship Building
  • Public Speaking
  • Planning

Timeline

Lead Driver

Tire Chalet
02.2022 - 06.2024

Best Help Family Foundation
01.2020 - Current

Maintenance and Driver

Braima Jal's Transportation Inc.
01.2016 - 01.2019

IT Support agent, and Customer services

Rhema Miracles Centre
01.2013 - 01.2023

High school -

Father Lacombe High school

Diploma - Addiction counseling

Sundance College
Joseph Achor Jal