Jose Miguel Gonzalez Boves

• Directed and supervised team of 15 employees in daily operations.
• Resolved customer complaints
• Monitored employee productivity levels on a regular basis to identify areas of improvement (Bar, food runners and server)
• Keep the restaurant organized and responsible for events

(My KPIs were outstanding, therefore I was top performer) (Extraordinary company)

• Preparation, control and fulfillment of the monthly sales budget.
• Review and analysis of sales indicators to evaluate results.

Individually you needed to reach a goal per month, in to 2 consecutive months. I won best seller of all the Innovasports, selling more than 500 thousand pesos each month.

• Maintenance of order and cleanliness in the workplace.
• Teamwork to meet company goals.
• Do it an extra mile to sell cakes (Just in one day I sold 150 cakes)

Addition of that, that was my first job and I really enjoyed it, because I had a really good bosses and I learned all about customer service and how you can be happy while Im was learning.