Jose Miguel Angeles
Toronto,ON
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
19
19
years of professional experience
Work History
Business Owner
Perupina Cafe
Lima, Lima
07.2023 - 07.2025
- Oversaw inventory management and supplier relationships for cost control.
- Implemented marketing strategies to increase local community engagement.
- Handled customer inquiries and resolved issues efficiently to maintain satisfaction.
Restaurant Waiter
Tanta
Lima, Lima
10.2022 - 07.2023
- Maintained cleanliness and organization of dining area.
- Processed payments accurately and efficiently at the register.
- Collaborated with team members to improve service efficiency.
Restaurant Waiter
Mangos
Lima, Lima
12.2021 - 08.2022
- Upsold daily specials to maximize guest satisfaction and sales.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Restaurant Waiter
Cala
Lima, Lima
08.2019 - 10.2021
- Participated in banquets or catering functions held outside restaurant premises.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Restaurant Waiter
La Nacional
Lima, Lima
04.2018 - 04.2019
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
Business Owner
Perupina Cafe
Lima, Lima
08.2016 - 02.2018
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
Restaurant Waiter
Osso Salumeria
Lima, Lima
12.2014 - 07.2016
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, provided menus and answered questions about menu items.
- Checked on guests during meals to ensure satisfaction with each course.
Bartender
Royal Caribbean International
Florida, US
10.2010 - 01.2014
- Prepared and served a variety of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted with inventory management and restocking supplies as needed.
Bartender
Costa Cruiseline
Genoa, Italy
10.2009 - 06.2010
- Collaborated with team members to ensure smooth bar operations during busy periods.
- Followed safety protocols for handling food and beverages at all times.
- Demonstrated knowledge of drink recipes and menu offerings to guests.
Restaurant Waiter
Almendariz Wine Bar
Lima, Lima
10.2008 - 08.2009
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Reviewed daily specials, menu changes and service specifications.
- Relayed orders to service bar and kitchen via point-of-sale register system.
Restaurant Waiter
Golden Palace Casino
Lima, Lima
01.2007 - 07.2008
- Operated POS terminals to input orders, split bills, and calculate totals.
- Took accurate food and drink orders, using a POS ordering software system.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
Education
Physical Therapy And Rehabilitation - Physical Therapy
Daniel Carreon Instituto - Rehabilitacion
Lima, Peru01-2003
Some College (No Degree) - Course On Bartending
Instituto De Cruceros Bonavista
Lima,PeruSkills
- Customer service
- POS systems
- Food safety
- Order processing
- Menu knowledge
- Conflict resolution
- Time management
- Mixed drinks
- Attention to detail
- Upselling techniques
- Specials recommendations
- Cocktail preparation
- Food safety regulations
- Inventory management
- Bar sanitation
Timeline
Business Owner
Perupina Cafe
07.2023 - 07.2025
Restaurant Waiter
Tanta
10.2022 - 07.2023
Restaurant Waiter
Mangos
12.2021 - 08.2022
Restaurant Waiter
Cala
08.2019 - 10.2021
Restaurant Waiter
La Nacional
04.2018 - 04.2019
Business Owner
Perupina Cafe
08.2016 - 02.2018
Restaurant Waiter
Osso Salumeria
12.2014 - 07.2016
Bartender
Royal Caribbean International
10.2010 - 01.2014
Bartender
Costa Cruiseline
10.2009 - 06.2010
Restaurant Waiter
Almendariz Wine Bar
10.2008 - 08.2009
Restaurant Waiter
Golden Palace Casino
01.2007 - 07.2008
Physical Therapy And Rehabilitation - Physical Therapy
Daniel Carreon Instituto - Rehabilitacion
Some College (No Degree) - Course On Bartending
Instituto De Cruceros Bonavista
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