Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Joselyne Rodrigues

Toronto

Summary

Energetic and personable customer service and sales professional with proven success in retail, hospitality, and golf club settings. Known for consistently delivering exceptional guest experiences, driving sales, and adapting quickly to new challenges. Currently pursuing a future in health sciences while continuing to build strong, people-focused professional skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Golf Pro Shop Assistant

Oakdale Golf & Country Club
09.2024 - Current
  • Greeted members and visitors, managing all point-of-sale and merchandise inquiries
  • Promoted seasonal product sales and maintained visual merchandising standards
  • Coordinated tee time schedules and processed service payments efficiently
  • Promoted pro shop merchandise through thoughtful displays and strategic product placement, driving increased sales revenue.

Merchandiser

Shoppers Drug Mart
09.2024 - Current
  • Designed promotional product displays in high-traffic areas
  • Assisted customers with locating and selecting items
  • Conducted pricing checks and maintained stock accuracy

Hostess

Baton Rouge Restaurant
09.2022 - 09.2024
  • Managed reservations and table assignments during peak hours
  • Created a welcoming environment for guests upon arrival
  • Handled payment transactions and balanced registers

Administrative Intern

LiUNA Local 183
05.2022 - 08.2022
  • Organized and archived physical and digital files
  • Supported office tasks including mail handling and data entry
  • Maintained professional communication across departments

Bakery Clerk

Rustic Bakery
04.2019 - 07.2022
  • Prepared and packaged bakery orders for dine-in and delivery
  • Responded to phone and in-person orders with care and precision
  • Cleaned and maintained storefront and workstations

Education

Bachelor of Arts - Law

York University
Toronto, ON
01.2025

Pre-Health Science Diploma -

George Brown College
Toronto, ON

Skills

  • Sales & merchandising techniques
  • Customer service excellence
  • POS & cash handling
  • Inventory management
  • Conflict resolution
  • Time management
  • Communication
  • Multitasking & adaptability

Languages

English

Certification

Smart Serve

Timeline

Golf Pro Shop Assistant

Oakdale Golf & Country Club
09.2024 - Current

Merchandiser

Shoppers Drug Mart
09.2024 - Current

Hostess

Baton Rouge Restaurant
09.2022 - 09.2024

Administrative Intern

LiUNA Local 183
05.2022 - 08.2022

Bakery Clerk

Rustic Bakery
04.2019 - 07.2022

Bachelor of Arts - Law

York University

Pre-Health Science Diploma -

George Brown College

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Joselyne Rodrigues