Joselyn Torres
Sonoma
Summary
customer-focused environment. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
High-energy professional, skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
Certification
Work History
Housekeeper
MacArthur Hotel
07.2024 - 10.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
CPR & First aid Certificate -
American Heart Association
Petaluma, CA09.2024
GED -
CALRegional
Petaluma, CA09-2024
High School Diploma -
Sonoma Valley High School
Sonoma, CA05.2024
Skills
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Communication skills
- Complex Problem-solving
- Safety compliance
Skills Interests
Native English speaker, Highly proficient in Spanish, Certified in CPR, Adaptive, Bilingual, Empathetic, Skilled in collaboration, Culinary skills, Passion for travel, Painting, Interior decorating, Hair styling, Makeup artistry.
Certification
- Certified phlebotomist , CalRegional - August 16 to September 2024
- Certified Lash Artist, bloom lash - February 23 of 2024
Languages
Spanish/English
Timeline
Housekeeper
MacArthur Hotel
07.2024 - 10.2024
CPR & First aid Certificate -
American Heart Association
GED -
CALRegional
High School Diploma -
Sonoma Valley High School
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