Joselyn Mejia
Oceanside
Summary
Organized front office and nursing professional with a strong focus on patient care and effective communication. Successfully managed patient scheduling and streamlined operations, ensuring optimal workflow and positive team dynamics. Committed to enhancing patient outcomes through collaborative efforts and dependable service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Office Assistant
Rehab United Physical Therapy
Carlsbad
06.2025 - Current
- Efficiently managed patient scheduling and appointment confirmations to optimize workflow.
- Assisted with daily check-in and check-out procedures for seamless operations.
- Handled incoming calls, directing inquiries to appropriate staff members.
- Supported billing processes by collecting insurance information from patients.
- Communicated effectively with physical therapists regarding patient needs and updates.
- Processed payments from customers using cash, credit cards, or checks.
- Answered incoming calls, responded to voicemails, and transferred calls as necessary.
Nursing Assistant
Eisenhower Medical Center
Rancho Mirage
10.2022 - 04.2025
- Delivered patient care at Eisenhower Medical Center since October 2023.
- Collaborated with medical team to ensure optimal patient outcomes.
- Monitored vital signs and reported changes to enhance treatment effectiveness.
- Assisted nursing staff with daily activities to improve operational efficiency.
Unit Secretary
Eisenhower Medical Center
Rancho Mirage
10.2022 - 04.2025
- Streamlined organization of patient records and medical charts to ensure data accuracy.
- Responded to patient call signals to assess and address individual needs.
- Assisted physicians, nurses, and healthcare personnel with daily operational requirements.
Recreation Leader
Desert Recreation District
Palm Desert
03.2021 - 10.2022
- Fostered positive relationships among children, parents, and staff as recreation leader.
- Engaged participants in team-building exercises and recreational activities.
- Implemented detailed weekly activities schedule to enhance engagement.
- Ensured safety through clear instructions and supervision during activities.
Shipping Department
The Body Deli
Palm Desert
06.2020 - 03.2021
- Managed shipping operations in fast-paced environment, ensuring timely processing and accurate deliveries.
- Oversaw secure packaging of over 100 packages daily, upholding stringent quality standards to protect contents during transit.
- Implemented systematic inventory control, improving accuracy of stock levels and supporting efficient supply chain management.
- Implemented systematic inventory control to enhance supply chain management.
Education
High School Diploma -
Shadow Hills High School
Indio, CA06-2020
Some College (No Degree) - Registered Nurse
Copper Mountain College
Joshua Tree, CA06-2026
Skills
- Patient intake
- Appointment scheduling
- Scheduling management
- Front desk support
- Medical charting
- Team collaboration
- Effective communication
Languages
- English
- Spanish
Certification
- CNA
- CPR
Timeline
Front Office Assistant
Rehab United Physical Therapy
06.2025 - Current
Nursing Assistant
Eisenhower Medical Center
10.2022 - 04.2025
Unit Secretary
Eisenhower Medical Center
10.2022 - 04.2025
Recreation Leader
Desert Recreation District
03.2021 - 10.2022
Shipping Department
The Body Deli
06.2020 - 03.2021
High School Diploma -
Shadow Hills High School
Some College (No Degree) - Registered Nurse
Copper Mountain College