Joselyn Medina
San Bernardino
Summary
Detail-oriented professional with a strong background in document organization and workflow optimization. Proven track record in ensuring accuracy and compliance, while enhancing operational efficiency. Collaborative team member dedicated to supporting business initiatives and improving service delivery. Results-driven professional skilled in streamlining document processes and enhancing compliance in fast-paced environments. Significant experience in coordinating with teams to support workforce development initiatives and improve client interactions. Committed to fostering positive relationships that connect businesses with qualified talent.
Overview
7
7
years of professional experience
Work History
Document Clerk
SPS Bank
Redlands
05.2025 - 03.2026
- Reviewed documents for completeness and accuracy to uphold distribution standards.
- Organized and retrieved documents to support banking operations.
- Processed incoming and outgoing documents to ensure timely delivery.
- Assisted in maintaining accurate filing systems for compliance.
- Collaborated with team members to streamline document workflows.
Business Service Technician (PSE)
San Bernardino County Workforce Development
San Bernardino
05.2024 - 11.2024
- Worked directly with Business Services Unit to support local businesses and job seekers by facilitating access to resources and services.
- Assisted with program administration by ensuring accurate documentation and timely processing to uphold program integrity.
- My responsibilities include collecting and recording data related to business partnerships, workforce development programs, and job placements.
- Additionally, I help coordinate and provide support during workshops, job fairs, and other community outreach events aimed at connecting businesses with qualified candidates.
- Collaborated with staff to streamline operations and enhance effectiveness of workforce development initiatives in the region.
- Through these activities, I play a key role in helping bridge the gap between employers and the talent they need.
Associate
Amazon
San Bernardino
09.2022 - 07.2023
- Efficiently manage and organize incoming orders, ensuring products are stacked and packaged securely and balanced to prevent damage.
- Coordinate with team members to prioritize and process orders, ensuring accuracy and timely packing.
- Monitor and troubleshoot packaging issues, ensuring all orders meet quality control standards and are ready for shipment.
- Maintain a focus on maximizing space and efficiency while keeping items secure for delivery.
Sales Associate
Fashion Q
San Bernardino
12.2020 - 03.2021
- I ensure the store environment is safe, clean, and welcoming for customers by maintaining an organized sales floor, including shelves, aisles, and fitting rooms.
- I greet customers warmly, assist with their needs, and provide personalized product recommendations to enhance their shopping experience.
- I handle inquiries, complaints, and returns professionally, resolving issues promptly.
- Additionally, I process sales transactions accurately and efficiently, ensuring smooth checkouts while fostering a positive environment that encourages repeat business.
Intern
City of San Bernardino
San Bernardino
01.2019 - 07.2019
- Allowing me to explore my creativity in adobe spark to personalize my unique drawing to show students, and members of the school district the headlines for new changes happening.
- At the beginning of the week, my team and I contribute ideas on how we want to establish new information in an artistic view.
- When I was finished with the cover page, I would show my results to my director and would receive her feedback, to improve on my work, before submitting to the school page.
Education
Bachelor Degree - Sociology
California State University
San BernardinoSkills
- Customer Service
- Active Listening
- Positive Attitude
- Time Management
- Document review
- File organization
- Workflow optimization
- Customer service
Professional Overview
Product Marketing Strategy expert with over 15 years of management experience in B2B and real estate sectors. Highly skilled at communicating and building influential relationships with clients and teams at all levels of the organization. A solution-oriented strategist with a focus on long-term goals and cross-functional collaboration, having the ability to successfully launch, build, and scale brands in competitive industries.
Languages
Spanish
Full Professional
Timeline
Document Clerk
SPS Bank
05.2025 - 03.2026
Business Service Technician (PSE)
San Bernardino County Workforce Development
05.2024 - 11.2024
Associate
Amazon
09.2022 - 07.2023
Sales Associate
Fashion Q
12.2020 - 03.2021
Intern
City of San Bernardino
01.2019 - 07.2019
Bachelor Degree - Sociology
California State University