Joselito Antonio Rivera
Calgary,Alberta
Summary
At Canada Post Corp., I excelled in mail processing and relationship building, significantly enhancing customer satisfaction by expediting priority shipments and reducing data entry errors. My expertise in handling heavy parcels and training new hires showcases a blend of hard and soft skills, driving operational efficiency and fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Clerk
Canada Post Corp.
Calgary, AB
12.2013 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment especially the correct despatch time for items towards their destination
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail while lifting parcels weighing 50 - 100 lbs. to their respective containers.
- Improved customer satisfaction by promptly expediting priority and same day packets and parcels. answering inquiries and providing accurate information.
- Assisted in managing new hires and training them on the standard protocols in the workplace with health and safety.
Education
Bachelor Of Nursing - Nursing
Mt. Carmel Colleges
Bulacan, Philippines07.2007
Skills
Mail processing
Customer satisfaction
Mail handling
Relationship building
Product and service sales
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
Clerk
Canada Post Corp.
12.2013 - Current
Bachelor Of Nursing - Nursing
Mt. Carmel Colleges