Joselito Lee
Richmond,BC
Summary
Dynamic and results-driven professional with extensive experience at London Drugs, excelling in customer service and financial reporting. Proven track record in staff management and inventory control, consistently enhancing operational efficiency and team performance. Recognized for resolving customer issues and preparing accurate financial reports, contributing to overall store success.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
23
23
years of professional experience
Work History
DMGM 2nd In-Charge
London Drugs
Vancouver, BC
12.2001 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Coordinated Store Operations and Departments.
- Prepare Weekly Financial Reports.
- Prepare Staff Management and Staff Schedules
- Attend Weekly Meetings for the District
- Check Daily Attendance and Alerts, Signs off the Payroll
- Oversee overall store operations
- Worked at Store 4, Broadway and Cambie - as a Stock Service, Team Leader, Aisle Person, Service Specialist, Back Up Receiver.
- Worked as Sales Supervisor at Store 03, 17, 52, 11, 02,
- Worked as DMGM at Store 37, 53 and 10
- Worked as a 2nd In-Charge DMGM at Store 082
Education
Diploma - Hotel And Restaurant Management
Vancouver Community College
Vancouver, BC04-2003
Bachelor of Science - Fisheries
University of The Philippines
Quezon City, Philippines10-1988
Skills
- Customer service
- Financial reporting
- Staff management
- Inventory control
- Payroll administration
- Sales forecasting
Affiliations
- Professional SCUBA Diver for 15 years
- Marine Biologist with vast experience with Marine mammals, Seaweeds, Coral Surveys
- Avid Golfer
Accomplishments
- Awarded as the Inventory Control Manager of the Year at the 2024 GMC
Timeline
DMGM 2nd In-Charge
London Drugs
12.2001 - Current
Diploma - Hotel And Restaurant Management
Vancouver Community College
Bachelor of Science - Fisheries
University of The Philippines
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