Fernando Gomez
Los Angeles
Summary
Results driven sales professional with retail and service based sales experience meeting daily store goals. Strong background in upselling, customer relationship building, and leadership. Recognized for performance, reliability and ability to increase revenue through personalized recommendations. Seeking to contribute sales expertise and customer- focused service in a retail sales consultant role.
Overview
9
9
years of professional experience
Work History
Team Lead Security Ambassador
Block By Block
West Hollywood
05.2023 - 10.2025
- Promoted to leadership role overseeing Team operations and performance
- Represented organization at city meetings and coordinated with law enforcement and EMS
- Managed reports, write-ups, and supervisor-level documentation
- Responded to incidents while maintaining professionalism and de-escalation skills
Security Guard
Securitas
North Hills
08.2021 - 03.2023
- Managed employee badging and monitored secure access systems
- Maintained accurate records and resolved gate or credential delays
Sales/Mechanic Associate
Pep Boys
Inglewood
01.2020 - 05.2020
- Increased ticket value by upselling tires, brakes, and maintenance services
- Service technician provided oil changes
- Educated customers on service recommendations to drive revenue
Sales Associate
Guess & Levi’s
San Ysidro
05.2016 - 12.2019
- Performed cashiering
- Managed inventory and merchandise
- Greeted customers and offered recommendations regarding merchandise requests
- Recognized for strong sales performance and considered for leadership advancement
Education
High School Diploma -
Eastlake High School
Chula Vista, CACriminal Justice Coursework -
Southwestern Community College
Chula Vista, CASkills
- Retail sales
- Critical thinking
- Customer retention
- Cash handling
- Problem solving
- Conflict Resolution
- Leadership
- Communication & Persuasion
- Upselling & cross selling
- Multi tasking
- Time management
- Adaptability
- Team leadership
- Incident response
- Professional communication
- De-escalation techniques
Timeline
Team Lead Security Ambassador
Block By Block
05.2023 - 10.2025
Security Guard
Securitas
08.2021 - 03.2023
Sales/Mechanic Associate
Pep Boys
01.2020 - 05.2020
Sales Associate
Guess & Levi’s
05.2016 - 12.2019
High School Diploma -
Eastlake High School
Criminal Justice Coursework -
Southwestern Community College