Dynamic Lead Loan Officer with extensive experience at Matadors Community Credit Union, excelling in loan origination and credit analysis. Proven track record in enhancing customer service and managing pipelines effectively. Adept at fostering relationships and ensuring accuracy in documentation, driving successful loan approvals and delivering exceptional results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Loan Officer
Matadors Community Credit Union
Chatsworth
02.2014 - Current
Assist management with projects, reports, work distribution, escalations, and the department's team needs.
Work on different loan products from loan origination to funding, e.g., Home Equity Line of Credit, Auto, Personal, Solar, and Energy.
Review loan agreements to verify completeness and accuracy according to applicable policies.
Obtain and compile copies of loan applicants' credit histories, financial statements and other financial information to update credit and loan files.
Approve loan within specified limits or refer to appropriate approval level.
Answer customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Meet with applicants to obtain information for loan applications and answer questions about process.
Verify accuracy of loan documents prior to approval.
Evaluate and approve loan applications based on established criteria.
Execute loan origination process and order appraisals and preliminary title reports.
Explain various types of loans available to customers and their associated terms and conditions.
Review credit histories, income statements, and other financial information of loan applicants.
Analyze applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
Recommend loan approvals and denials based on customer loan application reviews.
Approve or deny loan applications based on established guidelines.
Provide customer service support throughout the entire process from application through closing.
Manage pipeline for originated loans through closing and complete required management reports.
Loan Processor
Bank of America
Westlake Village
03.2010 - 01.2012
Analyzed loan applications and supporting documents to determine eligibility for approval.
Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
Provided excellent customer service while responding promptly to inquiries from applicants.
Filed completed packages quickly and efficiently.
Monitored progress of each loan application from start to finish ensuring timely completion.