Jose Fernando Hernandez Marin
Dollard-des-Ormeaux,QC
Summary
Adept at elevating customer experiences and solving complex mechanical issues, I honed my expertise at Rossi Bikes. My background spans from precision bike repairs to comprehensive ski equipment maintenance, showcasing my skilled time management and proficient customer service. My achievements include implementing preventative maintenance programs, significantly enhancing equipment performance and customer loyalty.
Overview
4
4
years of professional experience
Work History
Bike Mechanic
Rossi Bikes
04.2022 - Current
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
- Delivered exceptional customer service by answering questions and offering expert advice on bike maintenance and repairs.
- Implemented preventative maintenance programs for customers, resulting in fewer required repairs over time.
- Solved complex mechanical problems with attention to detail and precision workmanship.
- Maintained a clean and organized workspace, ensuring the safety of both employees and customers.
- Elevated customer loyalty by offering personalized solutions tailored to each individual''s specific cycling needs.
Ski Technician
Rossi Bikes
04.2022 - Current
- Maximized equipment performance by routinely calibrating testing tools and machinery used for ski tuning and repair tasks.
- Cultivated strong relationships with leading suppliers to ensure timely deliveries of top-quality replacement parts at competitive prices.
- Enhanced customer satisfaction by providing professional ski equipment fitting and adjustments.
- Contributed to a reduction in workplace accidents by adhering strictly to safety guidelines when operating machinery for ski repair tasks.
House Painter
Freelance
03.2020 - 04.2022
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
Education
High School Diploma -
École Secondaire Félix-Leclerc
Pointe-Claire, QC06.2023
Skills
- Skilled Time Management
- Proficient Customer Service
- Skilled Tire Installation
- Experienced Hydraulic Systems
- Efficient Bottom Bracket Service
- Expert Tubeless Setup
- Bike Assembly
- Precision Bearing Maintenance
- Expert Headset Overhaul
- Proficient Derailleur Adjustment
- Troubleshooting
Languages
English
Full Professional
French
Full Professional
Spanish
Native or Bilingual
Timeline
Bike Mechanic
Rossi Bikes
04.2022 - Current
Ski Technician
Rossi Bikes
04.2022 - Current
House Painter
Freelance
03.2020 - 04.2022
High School Diploma -
École Secondaire Félix-Leclerc
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