Josef Zuniga
Lynwood
Summary
Proven professional with a track record of enhancing customer satisfaction and team productivity at The Buffalo Spot. Excelled in cash handling and management while demonstrating exceptional customer service excellence. Increased sales of promotional items, showcasing a blend of hard and soft skills. Known for reliability and fostering positive work environments.
Overview
2
2
years of professional experience
Work History
Cashier
The Buffalo Spot
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Increased sales of promotional items by informing customers about current offers.
Constriction Worker
K & M Constriction
09.2024 - 09.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Operated power equipment to move materials and promote job efficiency.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
Team Memeber
Water Safari
06.2023 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
High School Diploma -
Beaver River
Beaver Falls, NY06.2024
Skills
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Order taking
- Professionalism and courtesy
- Product restocking
- Empathy and patience
- Upselling techniques
- Hospitality and accommodation
Accomplishments
- Achieved Team Member of the Year award by completing record sales with accuracy and efficiency.
- Achieved Most Valuable Team Member award through effectively helping with positive employee morale in the work place.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Cashier
The Buffalo Spot
11.2024 - Current
Constriction Worker
K & M Constriction
09.2024 - 09.2024
Team Memeber
Water Safari
06.2023 - 09.2024
High School Diploma -
Beaver River
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