Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSEF NAIMA

Toronto,ON

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

WorknWear
02.2021 - 09.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

Bachelor in Public Health - Health Sciences

Toronto Metropolitan University
Toronto, ON
07.2027

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Reliability and punctuality
  • Product Knowledge
  • Retail Store Operations
  • POS system operations
  • Trend Awareness
  • Order Processing

Timeline

Retail Sales Associate

WorknWear
02.2021 - 09.2023

Bachelor in Public Health - Health Sciences

Toronto Metropolitan University
JOSEF NAIMA