Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Josée Veilleux

Edmonton,AB

Summary

Reliable with outstanding knowledge of customer service, hygiene and food preparation. Successful at cafeteria management with commitment to cleanliness. Dedicated to maintaining efficient systems for fast meal flow and kitchen organization.


Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

38
38
years of professional experience

Work History

General Cafeteria Aid

Chartwells Schools Dining Services
01.2021 - 12.2023
  • Maintained organized, clean cooking and serving space by sanitizing countertops, sweeping, mopping and breaking down soup, salad and hot bars.
  • Prepared and disposed of food, using proper food labeling, handling and safety techniques.
  • Processed payments and accurately made change using POS system and cash registers.
  • Tracked meal purchases and accepted payments at cash register.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Provided exemplary service to students, staff, and visitors.
  • Cleaned and sanitized surfaces, tools and equipment.

Food Aid Attendant

Montreal Heart Institute
01.2008 - 12.2017
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Responded to all customer inquiries thoroughly and professionally.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Processed payments and provided receipts to establish proof of transaction.

Housekeeping Attendant

Montreal Heart Institute
01.2008 - 01.2017
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Stretcher Bearer

Montreal Heart Institute
01.2008 - 01.2017
  • Warmly greeted patients and visitors and made each feel welcome.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.

Internship

Laliberté & Associés - CEGEP Bois-de-Boulogne/CSSS
01.2007 - 12.2007
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Dusted and polished surfaces to achieve attractive shine.
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Computer Graphic Designer

Plaques Express R.C.M/Lithoflex/Genigraff/Busrel
Montreal, QC
01.1986 - 12.2004
  • Managed full life cycle of project from creation to distribution.
  • Met with customers to present mockups and collect information for adjustments.
  • Manage and coordinate pre-press department (5 people)

Education

Computer Graphic Design

Collège Montmorency
Laval, QC

Screen Printing And Photmecanics

Collège Ahuntsic
Montreal, QC

Graphic Design

Studio Salette
Montreal

600 Hours Training Program - General Aid

Centre L'Impulsion
Laval, QC
01.2007

Skills

  • French and English Proficiency
  • Food Handling Safety (course recognized by MAPAQ)
  • Cleaning and Sanitation
  • Facility Maintenance
  • "Living environment" concept approach in long term care facilities
  • First aid and CPR in the workplace
  • Training in light and heavy housekeeping
  • Basic cooking training
  • SIMDUT/WHMIS certificate

Languages

French
Native or Bilingual
English
Full Professional

Hobbies

- Volunteer Work (Patient companion, Charities)

- Reading

- Outdoor activities (hiking, fishing)

- Cooking

-Social activities


Timeline

General Cafeteria Aid

Chartwells Schools Dining Services
01.2021 - 12.2023

Food Aid Attendant

Montreal Heart Institute
01.2008 - 12.2017

Housekeeping Attendant

Montreal Heart Institute
01.2008 - 01.2017

Stretcher Bearer

Montreal Heart Institute
01.2008 - 01.2017

Internship

Laliberté & Associés - CEGEP Bois-de-Boulogne/CSSS
01.2007 - 12.2007

Computer Graphic Designer

Plaques Express R.C.M/Lithoflex/Genigraff/Busrel
01.1986 - 12.2004

Computer Graphic Design

Collège Montmorency

Screen Printing And Photmecanics

Collège Ahuntsic

Graphic Design

Studio Salette

600 Hours Training Program - General Aid

Centre L'Impulsion
Josée Veilleux