Josée Goguen
Moncton,NB
Summary
Administrative Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, deadline tracking and schedule coordination. Expertly assists executive's team of 8 managers using exceptional communication and organizational skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Department Of Fisheries And Oceans
05.2023 - Current
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Developed strategies to streamline and improve office procedures.
Administrative Clerck
Department Of Fisheries And Oceans
05.2022 - 05.2023
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Contributed to project success by providing administrative support to various teams as needed.
- Ensured seamless event planning for company functions through venue selection, catering coordination, and attendance tracking.
- Input data and processed system change to generate accurate reports.
Bank Teller Intern
Uni Financial Cooporation
05.2021 - 09.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Assisted in reducing wait times for customers through effective queue management and timely service.
- Supported branch operations by accurately balancing cash drawer and maintaining transaction records daily.
- Contributed to branch sales goals by cross-selling bank products and services during customer interactions.
- Ensured accuracy of financial transactions, verifying identification and necessary documentation for withdrawals and deposits.
- Adhered to strict confidentiality guidelines when handling sensitive customer information, ensuring privacy protection at all times.
- Handled high volumes of transactions with precision, minimizing errors while maintaining excellent customer service standards.
- Facilitated smooth account maintenance tasks such as updating personal information or issuing replacement debit cards upon request.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Administrative Clerck
Goguen Truck And Trailer Repair Ltd.
05.2019 - 09.2020
- Edited documents to keep company materials free of grammar errors.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Purchased and maintained office supplies.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
- Improved timekeeping accuracy by regularly reviewing and maintaining employee time records.
Assembly Line Production Worker
Systemair
06.2018 - 08.2018
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Followed protocols to enhance protection and maintain safe work environment.
Education
BBA - Management
Université De Moncton
Moncton, NB05.2023
Skills
- Report Writing
- Travel and Event Coordination
- Spreadsheet Management and Data Entry
- Document Control
- Information Security
- Office Administration
- Calendar Management
- Meeting Planning
- Prioritization
Accomplishments
Achieved Honor Roll status for four consecutive years throughout my university program
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Administrative Assistant
Department Of Fisheries And Oceans
05.2023 - Current
Administrative Clerck
Department Of Fisheries And Oceans
05.2022 - 05.2023
Bank Teller Intern
Uni Financial Cooporation
05.2021 - 09.2021
Administrative Clerck
Goguen Truck And Trailer Repair Ltd.
05.2019 - 09.2020
Assembly Line Production Worker
Systemair
06.2018 - 08.2018
BBA - Management
Université De Moncton
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