Josee Gauvin
Dieppe
Summary
Experienced personal shopper concierge with over 6 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
9
9
years of professional experience
Work History
Production Worker
Imperial Manufacturing group
08.2022 - 10.2024
- Product Packaging
- Product assembly
- Check for product accuracy daily
- Met metric quotas daily
- Trained new employees on multiple different machinery
Cashier/Customer Service
Loblaw
11.2015 - 08.2022
- Always interacting with customers, answering questions and counting my float
- Carried out day-day duties, accurately and efficiently
- Worked flexible hours, night, weekend, and holiday shifts
- Maintained energy and enthusiasm in a fast-paced environment
- Effectively communicated with customer support by drafting clear and concise emails to address and resolve client issues
- Resolved problems with customers, improved operations and provided exceptional telephone service
- Filed all customer summary’s at end of day maintaining a organized file system
Education
High School Degree -
Mathieu Martin High School
Dieppe, NB06.2018
Skills
- Bilingual
- Organizational skills
- Phone etiquette
- Cashiering
- Customer Service
- Flexible and Adaptable
- Conflict Resolution
- Excellent Work ethic
- Responsible
- Time Management
- Self-Motivated
- Documentation and reporting
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Production Worker
Imperial Manufacturing group
08.2022 - 10.2024
Cashier/Customer Service
Loblaw
11.2015 - 08.2022
High School Degree -
Mathieu Martin High School
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