Joseb Royce
Shiplake Properties
Toronto,Canada
2
Languages
4
years of professional experience
Hardworking Associate, I bring great service and expertly handling high volumes of merchandise in bustling retail settings. Got a history of increasing customer purchases through promotional upselling and personalized product recommendations on related items. Leverage talents to increase co-worker confidence, team cohesion and overall group productivity.
Offering positive attitude and genuine interest in learning and growing within this field. I bring excellent communication abilities and knack for customer service, combined with proficiency in basic office software and scheduling tools. Ready to use and develop organizational and interpersonal skills in this role.
Work History
Assistant Receptionist
1 Year 10 Months- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Scheduled, coordinated and confirmed appointments and meetings.
- Assisted with scheduling appointments, optimizing calendar management for efficiency.
- Assisted customers in product selection, enhancing overall shopping experience.
- Participated in training sessions, adapting quickly to new products and policies.
Sales Associate
7 Months- Supported cashiers and customers to locate products, confirm prices, and replenish stock.
- Explained current sales, promotions and other brand initiatives to gain customer loyalty.
- Unloaded, unboxed and transported incoming merchandise.
- Welcomed customers and offered quick assistance to handle diverse needs.
- Monitored aisles, restocked shelves and cleaned spills.
Marketing Manager
4 Months- Developed and executed marketing campaigns on social media pages, blog posts and marketing emails.
- Contributed to strategy meetings to increase company awareness and attain greater brand recognition.
- Assisted with branding, advertising, trade shows and company events.
- Developed and executed well-defined consumer acquisition strategy to drive awareness and revenue.
- Was involved in marketing programs and events, supervising logistics and to support staff.
Education
BBA - Business Marketing Administration
High School Diploma - Business Marketing
- Featured Presenter: Sports/field day, other ceremonies
- GPA: 3.6
- Worked on organizing a football/soccer tournament for the city
- Captain of the highschool soccer team
- Business management
- food court management
Skills
Active Listening
Good Telephone Etiquette
Flexible and Adaptable
Physical Ability
Time management
Follow professional ethics
Security awareness
Conflict Resolution
Customer Needs Assessments
Maintaining Clean Work Areas
Team Contribution
Product Knowledge
LANGUAGES
English, Fluent
Native or Bilingual
French
Limited Working
Timeline
Assistant Receptionist
Shiplake Properties
02.2024 - 12.2025Read More
Sales Associate
Adidas
05.2022 - 12.2022Read More
Marketing Manager
Oceanna
01.2022 - 05.2022Read More
George Brown
BBA from Business Marketing Administration
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Kodaikanal International School
High School Diploma from Business Marketing
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