Jose Antonio Borja Padilla
Temecula,CA
Summary
Ambitious Planning Manager with 15 years leading organizational planning functions in support of overall business strategy and goal achievement. Knowledgeable industry veteran with background analyzing report data, controlling inventory and forecasting. Innovative with history crafting new strategies for planning process and tactics to boost sales.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
TJX Companies
06.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance an customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Quality Manager
Shatec
09.2020 - 07.2023
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
Auditor Executive
Minga
12.2018 - 08.2020
- Enhanced auditing efficiency by implementing advanced data analysis techniques and software tools.
- Maintained up-to-date knowledge of industry trends, best practices, and regulatory changes affecting an auditing profession to ensure ongoing compliance with all applicable guidelines.
- Collaborated with cross-functional teams to develop and implement effective risk management strategies.
- Identified areas of financial risk through thorough internal audits, leading to improved control measures.
- Improved audit report quality by developing clear and concise documentation standards.
- Evaluated internal controls and recommended enhancements to strengthen organizational integrity.
Human Resources Manager
Minga
02.2012 - 11.2018
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Devised hiring and recruitment policies for 200 employee company.
Education
Master of Science - Integrated Quality And Innovation Management
UASB
ECUADOR09.2020
ESPECIALIZATION - Integrated Quality And Innovation Management
UASB
ECUADOR02.2018
Bachelor of Science - Human Resources Management
UTE
ECUADOR09.1997
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Internal Auditing
- Quality Management Systems
- Compliance Monitoring
- Quality processes
- Quality Planning
- Employee Relations
- Recruitment and hiring
- Talent Acquisition
Certification
- Certified Lead Auditor, Bureau Veritas - ISO 9901-14001-45001
- Certified Lead Auditor, API - Q1- Q2-6A
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
TJX Companies
06.2021 - Current
Quality Manager
Shatec
09.2020 - 07.2023
Auditor Executive
Minga
12.2018 - 08.2020
Human Resources Manager
Minga
02.2012 - 11.2018
Master of Science - Integrated Quality And Innovation Management
UASB
ESPECIALIZATION - Integrated Quality And Innovation Management
UASB
Bachelor of Science - Human Resources Management
UTE
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