Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Jose F. Villarruel

Riverside

Summary

Managing high-stress situations and great teamwork, I significantly enhanced operational efficiency at Reel Lumber Service. With my experience in forklift operation and customer service, I led the dispatch and yard management, ensuring timely deliveries and promoting safety, thereby keeping client satisfaction and trust.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dispatcher/Lumber Yard Manager

Reel Lumber Service
11.2018 - Current

I began at Reel Lumber Service as a Lumber Yard worker, pulling orders, driving a forklift and at times I would fill in for drivers calling out. Then slowly moved up the ladder to Dispatch and also Yard Manager below are some of the roles I take on while working for Reel Lumber Service :

  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 3 fleet vehicles.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Scheduled deliveries and pickups according to customer needs.
  • Collaborated with sales teams to meet client needs, providing quality products at competitive prices.
  • Implemented a preventative maintenance program for equipment, resulting in reduced downtime and repair costs.
  • Managed a team of lumber yard employees, ensuring proper training and adherence to safety protocols.
  • Built trust-based relationships with clients through consistent delivery of exceptional service.
  • Coordinated transportation logistics for both incoming and outgoing shipments, ensuring timely deliveries without delays or additional costs.
  • Built loads and loaded trucks for outbound delivery.
  • Operated forklift, payloader and railcar mover with focus on precision and safety.

Material Handler

MISSION Rubber Co LLC
02.2016 - 11.2018
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

Machine Operator

United Metal Products
01.2015 - 02.2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Education

High School Diploma -

Corona High School
Corona, CA
07-2014

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Stress tolerance
  • Time management
  • Customer relations
  • Wood identification
  • Power tool operation
  • Heavy lifting
  • Forklift operation
  • Paperwork processing
  • Load calculation

Accomplishments

Throughout my work experience I have accomplished having a management role leading 6 employees under my supervision and ensuring that all yard operations and logistics ran smoothly.

Certification

  • Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/California.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dispatcher/Lumber Yard Manager

Reel Lumber Service
11.2018 - Current

Material Handler

MISSION Rubber Co LLC
02.2016 - 11.2018

Machine Operator

United Metal Products
01.2015 - 02.2016

High School Diploma -

Corona High School
Jose F. Villarruel