Jose Velasquez
Huntington
Summary
Dynamic Route Sales Representative with a proven track record at Frito Lay, enhancing client satisfaction and boosting sales through strategic account development and effective problem-solving. Skilled in customer retention and service management, I consistently exceeded sales quotas by leveraging industry trends and fostering team support. Excelled in training peers, ensuring high-value account satisfaction.
Results-oriented sales professional, prepared to drive growth and efficiency in route-based sales. Proven ability to manage customer accounts and deliver consistent service excellence. Known for strong collaboration, adaptability, and focus on achieving team goals.
Robust background in route sales and customer relationship management. Successfully managed multiple territories, ensuring timely delivery and client satisfaction. Demonstrated expertise in inventory control and sales techniques.
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads, and prospects and resolving customer issues.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Route Sales Representative
Frito Lay
03.2007 - 02.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Built relationships with customers and community to promote long term business growth.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
Education
High School Diploma -
Woodrow Wilson
Los Angeles, CA06-1992
Skills
- Stock rotation
- Sales goals
- Customer retention
- Team support
- Product displays
- Account development
- Service management
- Safe vehicle operation
- Display building
- Performance tracking
- New customer solicitation
- Route growth
- Problem-solving
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Languages
Spanish
Limited Working
Timeline
Route Sales Representative
Frito Lay
03.2007 - 02.2023
High School Diploma -
Woodrow Wilson
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