Jose Valenzuela
Huntington Park
Summary
Customer service professional with proven ability to resolve issues and enhance customer satisfaction. Expertise in communication and team collaboration, driving positive customer experiences and improving operational efficiency.
Overview
11
11
years of professional experience
Work History
CCTV Operator
Elite Interactive Solutions
Los Angeles
2025.05 - Current
- Monitored live CCTV feeds to ensure facility security and safety.
- Operated surveillance equipment to capture and record critical incidents.
- Reported suspicious activities to management for further investigation.
- Assisted in maintaining and troubleshooting CCTV systems and software.
- Collaborated with security personnel to address potential threats promptly.
- Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
Inventory Manager
Best Delivery Systems
Vernon
2021.01 - 2025.04
- Managed inventory levels to ensure product availability and minimize shortages.
- Conducted regular audits to maintain accuracy in stock records and systems.
- Collaborated with suppliers to coordinate timely deliveries and inventory replenishment.
- Trained staff on best practices for inventory management and safety procedures.
- Monitored inventories on computer to generate accurate reports.
Customer Service Executive
KFC Restaurant
Downey
2015.01 - 2020.11
- Assisted customers with menu selections and answered inquiries about food items.
- Managed customer complaints and resolved issues to ensure satisfaction.
- Maintained cleanliness and organization of dining and service areas.
- Processed orders accurately and efficiently using point-of-sale systems.
Education
High School Diploma -
Bell High School
Bell , CA2016-06
Skills
- Inventory management and logistics
- CCTV monitoring and surveillance
- Effective communication skills
- Attention to detail
Languages
Spanish
Native/ Bilingual
Timeline
CCTV Operator
Elite Interactive Solutions
2025.05 - Current
Inventory Manager
Best Delivery Systems
2021.01 - 2025.04
Customer Service Executive
KFC Restaurant
2015.01 - 2020.11
High School Diploma -
Bell High School