Jose Urias
Los Angeles
Summary
Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Forever 21
11.2018 - Current
- Lead team of 60 sales associate
- Maintaining a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
- Meticulously handled pos system transactions and maintenance
- Actively stay informed about latest sales offerings and loyalty programs
- Anticipate customer needs and provided them with high quality service while upholding brands standers and values to ensure customer satisfaction
Recreation Assistant
Los Angeles Parks and Recreation
09.2015 - 01.2022
- Plan, organize and implement activities for the children
- Traveling and overseeing children on trips and activities
- Communicate with staff and parents daily effectively
Education
High school Diploma -
Esteban Torres High School
01.2017
Skills
- Customer service and engagement
- Team building and leadership
- Team management
- POS systems operations
- Mentoring and coaching
- Employee training
- First aid and CPR certified
- Fluent in Spanish and English
- Data entry
Timeline
Assistant Store Manager
Forever 21
11.2018 - Current
Recreation Assistant
Los Angeles Parks and Recreation
09.2015 - 01.2022
High school Diploma -
Esteban Torres High School
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