Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jose Ulloa

Anaheim

Summary

Experienced Server Supervisor with expertise in restaurant operations and team leadership. Proficient in staff training, customer complaint resolution, and optimizing operational workflows. Achievements include enhanced team performance, increased customer satisfaction, and improved process efficiency.

Overview

9
9
years of professional experience

Work History

Server Supervisor

Tempo Geisha
Brea
07.2024 - Current
  • Trained and mentored new servers on menu knowledge and customer service.
  • Managed cash register transactions accurately and efficiently.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Provided excellent customer service to ensure satisfaction.

Server / Bartender /Restaurant Shift Lead

Buffalo Wild Wings
Orange
02.2017 - 12.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Monitored inventory levels and assisted with ordering supplies as needed.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted customers with drink selections and provided recommendations.
  • Trained new staff on bar procedures and customer service standards.

Education

High School Diploma -

Anaheim High School
Anaheim, CA
06-2012

Skills

  • Adaptability to change
  • Customer service excellence
  • Cash management strategies
  • Problem solving skills
  • Team leadership
  • Menu training and development

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Server Supervisor

Tempo Geisha
07.2024 - Current

Server / Bartender /Restaurant Shift Lead

Buffalo Wild Wings
02.2017 - 12.2024

High School Diploma -

Anaheim High School

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Jose Ulloa