Jose Tejeda
San Bernardino,CA
Summary
Knowledgeable Clerk with solid background in customer service and administrative tasks. Proven ability to handle desk operations effectively, ensuring smooth communication and problem resolution. Demonstrated strong organizational skills and high level of punctuality.
Overview
15
15
years of professional experience
Work History
Desk Clerk-Problem Solver-TDR-learning Ambassador
Amazon
02.2022 - Current
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Researched and extracted data to complete tasks.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
Driver
Lift Driver
08.2018 - 06.2024
- Driver task include having a clean and operational car at all time
- Doing maintenance at scheduled times is necessary to avoid break downs
- Time management is key when having to drop off customers and being ready to pick up new customer, all while driving safe, maintaining distance and being presentable
- Greeted customers and clients to create welcoming atmosphere.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
Money Handler - Driver - Accountant
AA Check Cashing
10.2021 - 02.2023
- Tellers are responsible for paying out money and keeping records of each stop and daily transactions
- My time management is necessary in order to make sure each stop is on time able to service the customers in a timely manner
- My main responsibilities are drive safe, handle the money carefully, and most important stay vigilant at all times
- Balanced register at the end of shifts, confirming accurate reporting of daily sales totals.
- Counted, balanced and reconciled cash and identified gaps in proper cash-handling procedures.
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
- Conducted regular audits of cash registers, ensuring accurate accounting of all transactions.
Material Handler
GEODIS, Fontana
09.2017 - 07.2018
- Received material and supplies from production by verifying the material and supply code and lot number and quantity; also placing items back in stock
- Prepared finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Service Deli Clerk
COSTCO
10.2014 - 09.2017
- Service Deli task include running the chicken room, doing production, preparing next day products
- Making sure tables and skewers are washed and sanitized, before starting the next item
- I assist members in explaining ingredients, serving sizes, or finding alternatives for what they were looking for
- Time management is essential in order to have chicken coming out continuously and having the case full
- I also went over safety procedures with employees
- I am able to do different tasks as needed by the company
- Besides the Deli I have worked in the meat department, as a cashier assistant, in carts, and as a stocker
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
- Conducted regular equipment maintenance checks, minimizing downtime due to technical issues.
Hod Carrier
PANDA Plastering, Fontana
05.2013 - 07.2014
- Perform tasks involving physical labor at construction sites
- Operate hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and measuring equipment, and a variety of other equipment and instruments
- Clean and prepare sites, dig trenches, set braces to support the sides of excavations, erect scaffolding, and clean up rubble, debris and other waste materials
- Assist other craft workers
- Streamlined material transportation processes by efficiently utilizing wheelbarrows, hand trucks, or other available equipment on site.
- Preserved structural integrity of completed projects by performing regular maintenance checks and repairs when necessary.
Sales Manager
ABLE STORAGE, Rialto
02.2010 - 05.2013
- I was responsible for the sales, marketing, occupancy, and delinquency management of the facility
- Provide outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
- Assist in preparing units for auction, vacate as prescribed by law
- Keep the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Some College (No Degree) - Computer Graphics
ITT Tech
San Bernardino, CAHigh School Diploma - undefined
Fontana High School
Fontana, CA01.2005
Skills
- Customer engagement
- Product knowledge
- Multilingual proficiency
- Brand awareness
- Research and analysis
- Teamwork and collaboration
- Problem-solving abilities
- Public speaking
- Customer service
- Decision-making
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Desk Clerk-Problem Solver-TDR-learning Ambassador
Amazon
02.2022 - Current
Money Handler - Driver - Accountant
AA Check Cashing
10.2021 - 02.2023
Driver
Lift Driver
08.2018 - 06.2024
Material Handler
GEODIS, Fontana
09.2017 - 07.2018
Service Deli Clerk
COSTCO
10.2014 - 09.2017
Hod Carrier
PANDA Plastering, Fontana
05.2013 - 07.2014
Sales Manager
ABLE STORAGE, Rialto
02.2010 - 05.2013
High School Diploma - undefined
Fontana High School
Some College (No Degree) - Computer Graphics
ITT Tech
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