JOSE SIERRA
Toronto
Summary
Professional with strong background in food service industry, ready to contribute effectively to team success. Proven ability to support smooth operations, enhance customer satisfaction, and adapt to varying demands. Skilled in maintaining cleanliness, assisting with meal preparation, and providing exceptional service. Known for reliability, flexibility, and collaborative approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Server
Cumbrae's
08.2024 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Bartender Apprentice
Nando's Restaurant
06.2010 - 08.2012
- Developed knowledge of various cocktails and drink recipes to ensure consistent quality.
- Gained proficiency in using bartending tools such as shakers, strainers, and jiggers for precise drink preparation.
- Supported fellow team members during high-volume periods, fostering a collaborative work environment.
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
- Maintained impeccably clean, attractive and well-stocked bar area.
Catering-server
Nando's Restaurant
01.2010 - 08.2012
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Developed rapport with clients through attentive listening and effective communication skills, leading to repeat business opportunities.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
Cafe Barista
Benugo
01.2010 - 08.2012
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Assisted in the training of new employees, sharing best practices for efficient drink preparation and exceptional customer service.
- Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards.
Cashier
Benugo
01.2010 - 08.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Education
Diploma - Computer Programming
Georgian College
11.2025
Bachelor of Science - Electronic Engineering
Escuela Colombiana De Ingenieria Julio Garavito
Bogota,Colombia09-2006
Skills
- Hygiene practices
- Work Area Cleanliness
- Cleaning and sanitation
- Order Accuracy
- Customer Service
- Basic Math
- Problem-solving aptitude
- Attention to Detail
- Professionalism
- Mixology basic expertise
- Reliability and punctuality
- Cash handling
- Food handling
- Work area cleanliness
- Cleaning skills
- Patience and empathy
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
Accessibility for Ontarians with Disabilities Act
Timeline
Food Server
Cumbrae's
08.2024 - Current
Bartender Apprentice
Nando's Restaurant
06.2010 - 08.2012
Catering-server
Nando's Restaurant
01.2010 - 08.2012
Cafe Barista
Benugo
01.2010 - 08.2012
Cashier
Benugo
01.2010 - 08.2012
Diploma - Computer Programming
Georgian College
Bachelor of Science - Electronic Engineering
Escuela Colombiana De Ingenieria Julio Garavito
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