Jose Santana
Cambridge,ON
Summary
Experienced transportation professional with a flawless driving record and a background in customer service at Uber and Lyft. Proven track record of effective time management and problem resolution, leading to consistent on-time deliveries and satisfied customers. Focused on maintaining safety and high standards in all service operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Driver
Uber And Lyft
Kitchener, ON
01.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Truck Driver
Maple Lodge Farms
Brampton, ON
02.2021 - 12.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Commercial Cleaner
Walmart
Kitchener, ON
01.2020 - 12.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Chicken Catcher
United Poultry
New Hamburg, ON
05.2015 - 02.2021
- Improved safety measures for both employees and chickens, ensuring proper handling during the catching process.
- Managed stress effectively during peak periods of chicken catching, maintaining consistent performance under pressure.
- Optimized transportation methods for live chickens, ensuring their well-being during relocation processes.
- Exceeded daily targets consistently by focusing on speed and accuracy while catching chickens.
- Supported farm management by reporting any issues related to chicken welfare or facility conditions promptly.
- Participated in ongoing training sessions to stay updated on industry standards and best practices for chicken handling procedures.
- Worked closely with supervisors to address any concerns or questions regarding daily operations promptly.
- Collaborated with team members to establish a smooth workflow, resulting in increased productivity.
- Helped maintain accurate records of caught birds through careful counting procedures.
- Developed strong relationships with coworkers, fostering teamwork and cooperation within the group of catchers.
- Contributed to a positive work environment through team collaboration and effective communication skills.
Security Guard
Securitas Perú
Lima Perú
01.2013 - 03.2015
- I'mChecked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Education
High School Diploma -
Leoncio Prado
LimaSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Problem-solving
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
2021 Ontario safety league's 12-hours air brake endorsement course certificate
Timeline
Truck Driver
Maple Lodge Farms
02.2021 - 12.2024
Driver
Uber And Lyft
01.2020 - Current
Commercial Cleaner
Walmart
01.2020 - 12.2021
Chicken Catcher
United Poultry
05.2015 - 02.2021
Security Guard
Securitas Perú
01.2013 - 03.2015
High School Diploma -
Leoncio Prado