Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Ruano

Moreno Valley

Summary

Highly motivated person with over 10 years of equipment rental experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

27
27
years of professional experience

Work History

Driver

Lyft
04.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor to uphold company reputation.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Lead Security Officer

Blackstone Consulting Inc
10.2023 - 11.2024
  • Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
  • Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
  • Managed all aspects of physical security, including access control, and regular inspections of perimeter fencing and lighting systems.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Was lead officer at a Kaiser Permanente Medical office building.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration on security-related matters.
  • Reduced response times to incidents through rigorous training exercises and efficient resource allocation.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Security Officer

Allied Universal Security Services
04.2023 - 09.2023

Screening people coming into the Riverside hall of justice, operated the X-ray machine looking for contraband and any other items deemed prohibited by the California criminal court system, operated metal detector machine and wand to check persons that activated metal detector, worked in the control room monitoring camera system in the interior and exterior of courthouse, answered calls from court staff about security issues and relaying those calls to appropriate departments.

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Service Manager

Viper Equipment Rentals
07.2020 - 03.2022
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Set and administered department budgets for expenditures, materials and labor.
  • Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
  • Kept rental records in Software, accurately detailing customer information, payment processes and equipment conditions.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.

Maintenance Supervisor

Full Throttle Equipment Rentals
07.2007 - 03.2020
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Overhauled, installed and repaired centrifugal compressors, pumps, valves, separators and generators.
  • Verified proper analysis and troubleshooting of electrical, hydraulic, PLC and pneumatic systems.
  • Reviewed and studied schematic diagrams to properly plan and process assignments.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Maintenance Technician

AMA Plastics
10.1997 - 06.2008
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
  • Reviewed blueprints and specifications to identify most effective ways to approach projects.
  • Operated varied hand and power tools to complete repairs.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Education

GED -

Riverside Adult School
Riverside, CA
05.1995

Skills

  • Workplace Safety
  • Conflict Resolution
  • Outside Contractor Oversight
  • Business Development
  • Time Management
  • Visual Inspections
  • Hand and Power Tool Operation
  • Critical Thinking
  • Tool and Parts Inventory Oversight
  • Employee Relations
  • Work Planning and Prioritization
  • Supply Requisition
  • Customer Service
  • Skilled Maintenance and Repair
  • Multiple Priorities Management
  • Tool and Equipment Maintenance
  • Verbal and Written Communication
  • Service Quality Management
  • Inventory Management
  • Technical Troubleshooting
  • Honest and Trustworthy
  • Reliable and Responsible
  • Maintenance Planning
  • Mechanical Diagnostics
  • Heavy Equipment Operation
  • Machinery Operation
  • Welding and Brazing
  • Vehicle and Equipment Operation
  • PPE Gear Requirements

Languages

Spanish
Native or Bilingual

Timeline

Lead Security Officer

Blackstone Consulting Inc
10.2023 - 11.2024

Security Officer

Allied Universal Security Services
04.2023 - 09.2023

Driver

Lyft
04.2022 - Current

Service Manager

Viper Equipment Rentals
07.2020 - 03.2022

Maintenance Supervisor

Full Throttle Equipment Rentals
07.2007 - 03.2020

Maintenance Technician

AMA Plastics
10.1997 - 06.2008

GED -

Riverside Adult School
Jose Ruano