Joey Rojas
Oceanside
Summary
Proven leader and efficient multitasker, I enhanced kitchen operations at Pizza Port Carlsbad Village by streamlining kitchen work while achieving rapid service times. Skilled in safe food handling and customer service, I fostered teamwork and compliance, notably at Legoland California Resort, ensuring guest safety and satisfaction. My approach significantly boosts team performance and service quality.
Overview
9
9
years of professional experience
Work History
Food Runner
Craft Coast
02.2025 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and helped them understand the food ordering process.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Collected trash, wiped up spills, and removed glasses to maintain fresh and clean customer areas.
Kitchen Manager
Pizza Port
10.2017 - Current
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Enhanced kitchen efficiency by streamlining meal preparation processes.
Amusement Ride Operator
Legoland California Resort
07.2016 - 10.2017
- Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Demonstrated adaptability by cross-training on multiple attractions, increasing flexibility within the team during peak seasons or staff shortages.
Skills
- Multitasking and Organization
- Customer Service
- Cleaning and sanitation
- High-volume dining
- Inventory Management
- Safe Food Handling
- Attention to Detail
- Problem-Solving
- Team Collaboration
- Order Management
Timeline
Food Runner
Craft Coast
02.2025 - Current
Kitchen Manager
Pizza Port
10.2017 - Current
Amusement Ride Operator
Legoland California Resort
07.2016 - 10.2017
Similar Profiles
Amber MatlaAmber Matla
Executive Chef and Manager at Buteras Craft Beer and Craft PizzaExecutive Chef and Manager at Buteras Craft Beer and Craft Pizza
Oliver WickiserOliver Wickiser
Director of Marketing at Apparel Coast to CoastDirector of Marketing at Apparel Coast to Coast
Savannah WelchSavannah Welch
General Manager at Fire Craft BBQGeneral Manager at Fire Craft BBQ
Baylee JohnsonBaylee Johnson
Teacher's Assistant at Math Class and Dance ClassTeacher's Assistant at Math Class and Dance Class
Ruby GalvezRuby Galvez
Bartender at Casa De BandiniBartender at Casa De Bandini