JOSE RIVERA
San Diego
Summary
Detail-oriented professional with expertise in technical operations and a history of enhancing operational efficiency. Demonstrated ability to make sound decisions under pressure while managing teams effectively. Committed to maintaining high safety and quality standards, ensuring timely project completion.
Overview
13
13
years of professional experience
Work History
Journeyman Carman
AMTRAK
San Diego
06.2022 - Current
- Conducted inspection testing and maintenance of wheel sets, brake pads, suspension, and pneumatic systems on rolling stock per FRA and Amtrak standards.
- Managed documentation to ensure timely corrective maintenance of inbound and outbound trains as relief foreman.
- Oversaw 15-20 employees as relief foreman for San Diego Mechanical for two years.
- Entered work documentation into WMS, including 1173 and 10Cs.
- Closed out work orders to guarantee on-schedule departures of trains.
- Performed payroll processing and mechanical workbench data entry.
- Communicated effectively between Los Angeles CNOC and relevant teams to ensure proper information flow regarding train equipment.
- Dismantled worn or faulty components for repair or replacement.
Fire Controlman
USN
San Diego
04.2018 - 06.2022
- Maintained operational readiness of two close-in weapon system mounts through comprehensive maintenance and repairs.
- Troubleshot electrical schematic diagrams to identify and replace defective components.
- Supervised a work center of 10 sailors, ensuring effective task delegation and performance.
- Achieved multiple meritorious advancements by consistently outperforming peers.
- Executed machine hydraulics repair and troubleshooting to ensure system reliability.
- Conducted advanced electronics repair and troubleshooting to maintain equipment performance.
- Performed fire control radar repair and troubleshooting to ensure accurate targeting capabilities.
- Managed database information entry and maintenance for weapons department ordnance handling.
Grocery Clerk
Top Tomato Super Store
Staten Island
01.2017 - 04.2018
- Cleaned the shelves and restocked it with food and other items when the product ran out.
- Set and achieved appropriate productivity, quality, and service objectives.
- Reduced losses due to shrink and damaged goods by 3% through reduction In Price of damaged goods and proper handling of inventoried stock on arrival to our store.
- Assisted with inventory counts during the holiday.
- Helped customers check prices and locate requested items in the store.
Warehouse Line Worker
Car parts factory
Covington
01.2016 - 07.2016
- Meticulously examined packages and labels for flaws or inaccuracies, resulting in a reduction in overall packaging errors by 8%.
- Internal teams and customers benefited from my expertise in inventory management and current stock levels, which improved accuracy and product availability.
- Kept all documentation and records accurate and up to date with the most recent data to avoid errors in processing or delivery.
Factory Operator
Cellofoam North America Inc.
Conyers
01.2016 - 07.2016
- Organized work to meet demanding production goals with a 92% success rate.
- Ensured that products were delivered on time and in good condition.
- Inspected products and machines to maintain quality and efficiency.
- Used hand trucks, forklifts, and scissor lifts to complete tasks and transport items.
- Assisted machine operators with the setup and operation of production equipment, which resulted in more efficient runs.
- Checked finished products for quality and compliance with customer requirements.
Lead Dairy Clerk
Kroger
Covington
01.2014 - 01.2016
- Went through the grocery store and removed any items that were outdated or overripe.
- Was in charge of replacing damaged or missing products in a timely and efficient manner.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each cycle.
- Performed regular segment cycle counts and inventory audits to keep accurate records.
- Kept up with available products, store promotions, and customer service policies to become a better shopper.
- Oversaw six other employees in the dairy department to ensure all tasks were completed properly and timely on a day-to-day basis.
- Went to other stores in the district to help them get ready for inspections and inventory counts.
Retail Associate
Kmart
Covington
06.2013 - 01.2014
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Increased sales by displaying merchandise in an appealing and orderly manner.
- Greeted customers, assisted them in finding merchandise, and made recommendations.
- Used interpersonal and communication skills in order to establish a selling relationship with customers.
- Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
- Arranged racks and shelves for an organized presentation, contributing to a welcoming store environment.
- Expressed to customers passion for company brand, products, services and solutions.
Education
Carman - Learned the basics of being a carman and how to troubleshoot, diagnose and repair mechanical equipment on rolling stock in accordance with Amtrak and FRA guidelines.
Carman Fundamentals
Los Angeles, CA01-2022
Close in weapon system - Graduated top of my class with the number one GPA.
FC "C" School
San Diego01-2019
Basic Electrical Principals - Electrical Theory
ATT
Great Lakes01-2018
Weapon Systems A School - Graduated top of my class
FC "A" School
San Diego01-2018
High School Diploma -
Newton High School
Covington, GA01-2013
Skills
- Technical troubleshooting
- Schematic troubleshooting
- Analytical problem solving
- Team supervision
- Effective communication
- Interpersonal skills
- Adaptability
Timeline
Journeyman Carman
AMTRAK
06.2022 - Current
Fire Controlman
USN
04.2018 - 06.2022
Grocery Clerk
Top Tomato Super Store
01.2017 - 04.2018
Warehouse Line Worker
Car parts factory
01.2016 - 07.2016
Factory Operator
Cellofoam North America Inc.
01.2016 - 07.2016
Lead Dairy Clerk
Kroger
01.2014 - 01.2016
Retail Associate
Kmart
06.2013 - 01.2014
Carman - Learned the basics of being a carman and how to troubleshoot, diagnose and repair mechanical equipment on rolling stock in accordance with Amtrak and FRA guidelines.
Carman Fundamentals
Close in weapon system - Graduated top of my class with the number one GPA.
FC "C" School
Basic Electrical Principals - Electrical Theory
ATT
Weapon Systems A School - Graduated top of my class
FC "A" School
High School Diploma -
Newton High School