Jose Quintana
Moreno Valley
Summary
Dynamic Store Manager with expertise in driving sales growth, team development, and operational excellence. Proven track record in customer relationship management and inventory control.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Circle K
Corona, CA
Store Manager
Circle K
Corona, CA
08.2023 - Current
- Led all aspects of daily store operations, ensuring exceptional customer service, operational excellence, and consistent achievement of sales, profit, and safety goals.
- Drove sales growth by executing merchandising strategies, managing inventory, reducing shrink, and improving overall store performance.
- Recruited, trained, coached, and developed high-performing teams while fostering a culture of accountability and engagement.
- Successfully mentored and developed two Store Managers, helping them strengthen their leadership skills and consistently deliver strong operational results.
- Partnered with Franchise Owners to improve business performance, providing operational guidance, coaching, and best practices to help maximize profitability and customer satisfaction.
- Collaborated with Category Managers and Franchise Owners to optimize product assortment, merchandising, promotional execution, and inventory management to drive sales growth.
- Supported the full Franchise division by assisting multiple locations with operational improvements, compliance, and performance initiatives.
- Supported special projects focused on underperforming stores, partnering with leadership to identify operational gaps, implement action plans, and improve overall store performance.
- Conducted store assessments, analyzed key performance indicators (KPIs), and helped implement strategies to improve sales, labor, inventory accuracy, food safety, and customer experience.
- Ensured compliance with company policies, safety standards, food safety programs, and regulatory requirements.
- Managed labor budgets, scheduling, payroll, and financial performance while maintaining high operational standards.
- Built strong relationships with District Managers, Franchise Owners, Category Managers, and cross-functional partners to successfully execute company initiatives.
Customer Growth Sales
Reyes Coca-Cola
Orange, CA
08.2018 - 08.2023
- Managed and developed relationships with retail customers to increase sales, customer satisfaction, and brand presence.
- Executed merchandising standards, ensuring products were fully stocked, properly rotated, and displayed according to company planograms.
- Identified sales opportunities and recommended product placements, promotions, and display enhancements to drive revenue growth.
- Monitored inventory levels, minimized out-of-stocks, and coordinated timely product replenishment.
- Collaborated with store managers and sales teams to execute marketing initiatives and achieve sales objectives.
- Analyzed sales trends and customer needs to recommend strategies that improved product performance.
- Maintained accurate records of customer visits, inventory, and sales activities using company systems.
- Ensured compliance with company merchandising, safety, and quality standards.
- Built strong partnerships with customers by providing responsive service and resolving merchandising or product issues promptly.
- Consistently met or exceeded sales, merchandising, and customer service performance goals.
Store Manager
Chevron Corp
Brea, CA
02.2011 - 08.2015
- Managed all daily store operations, ensuring compliance with company policies, safety standards, and operational procedures.
- Led, coached, and developed store associates to deliver exceptional customer service and achieve performance goals.
- Recruited, hired, trained, scheduled, and evaluated employees while managing labor budgets.
- Oversaw inventory management, ordering, merchandising, and stock replenishment to maintain optimal product availability.
- Conducted cash management, daily reconciliations, bank deposits, and financial reporting with a high level of accuracy.
- Monitored key performance indicators (KPIs), including sales, labor, shrink, and profitability, implementing action plans to improve results.
- Performed inventory audits, investigated cash and inventory variances, and partnered with Loss Prevention to minimize shrink and theft.
- Ensured compliance with food safety, health, OSHA, and company operational standards through regular inspections and corrective actions.
- Coordinated with vendors to maintain inventory levels, promotional displays, and merchandising standards.
- Fostered a positive, customer-focused environment while driving operational excellence and meeting business objectives.
Education
High School Diploma -
Tustin High School
Tustin, CA06.2004
Skills
- Leadership
- Team Development
- Retail Operations
- Sales Growth
- Customer Relationship Management
- Inventory Management
- Profit & Loss (P&L)
- Problem Solving
Merch Sales Award 2025
Recipient of the 2025 Merch Sales Award for exceeding merchandise sales goals through strong execution, merchandising, and team leadership. Attended as well the Ambassadors trip to Mazatlan
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Circle K
08.2023 - Current
Customer Growth Sales
Reyes Coca-Cola
08.2018 - 08.2023
Store Manager
Chevron Corp
02.2011 - 08.2015
Store Manager
Circle K
High School Diploma -
Tustin High School