Results-driven Store Manager with a strong track record in team leadership, customer service, and inventory management. Expertise in developing strategies that maximize sales and mentoring employees to enhance performance.
Overview
33
33
years of professional experience
Work History
Store Manager
Circle K Corp
Corona
03.1992 - Current
Managed daily operations and ensured compliance with company policies.
Supervised team members and provided training on customer service standards.
Maintained store appearance and ensured cleanliness throughout the facility.
Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Recruited, trained and supervised new employees.
Managed inventory tracking and physical inventory counts to minimize loss.
Resolved customer complaints in a timely manner.
Created weekly work schedules for store personnel.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Updated and maintained store signage and displays.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Ensured compliance with safety regulations and company policies.
Monitored inventory levels and placed orders to restock shelves.
Maintained accurate records of employee performance reviews.
Strengthened work flow productivity by hiring, managing and developing top talent.
Performed regular price checks to ensure competitive pricing.
Developed strategies to maximize sales and profitability.
Updated POS system with new products and promotional offers.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.