Jose Penaloza
San Diego
Summary
Bartender with eight years of experience in the industry delivering exceptional service in high-volume environments. Skilled in customer service, cash handling, and maintaining cleanliness, consistently creating positive experiences for patrons. Proficient in POS systems and committed to alcohol safety, ensuring efficient and responsible bar operations. Proven ability to thrive under pressure while fostering teamwork and communication among staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Hard Rock Hotel
10.2024 - Current
- Created a welcoming atmosphere through engaging interactions with guests.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area at all times.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
Bartender
The Salty Frog Bar
05.2022 - 08.2025
- Recorded accurate orders and managed cash and credit card transactions efficiently.
- Served drinks promptly in a high-volume environment.
- Cultivated strong client relationships to enhance overall experience.
- Maintained cleanliness standards in bar area consistently.
- Coordinated with bartenders and managers to facilitate seamless service.
- Executed thorough closing procedures, ensuring proper cleaning of all wells.
- Demonstrated multitasking capabilities in a fast-paced bar setting.
Barback
Bloom Nightclub
03.2020 - 01.2024
- Prepared and organized bar stations for efficient service during busy shifts.
- Assisted bartenders by restocking supplies and maintaining cleanliness.
- Provided excellent customer service by responding to guest requests quickly.
- Maintained sanitation standards by cleaning glassware and bar equipment regularly.
- Supported setup and breakdown of events, ensuring all supplies were in place.
Education
High School Diploma -
Holland High School
Holland, MI01.2018
Skills
- Customer service and support
- Team communication
- Problem solving
- POS systems management
- Cash handling expertise
- Bilingual communication
- Alcohol safety compliance
Certification
- Food Safety First Principles
- Servsafe San Diego County Food Handler
- California Responsible Beverage Service Training
Timeline
Bartender
Hard Rock Hotel
10.2024 - Current
Bartender
The Salty Frog Bar
05.2022 - 08.2025
Barback
Bloom Nightclub
03.2020 - 01.2024
High School Diploma -
Holland High School