Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOSE PAUL

Campbellton,NB

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walmart
07.2022 - 12.2023
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities
  • Helped keep entryway and front line clean, organized and fully stocked with inventory
  • Offered customer support by directing to designated locations and connecting with specific personnel.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Security Guard

CDN Protection
01.2023 - 10.2023
  • Addressed problems quickly and reported clear information while working under minimal supervision
  • Reported safety hazards for remediation response.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Systems Engineer

Infosys
05.2021 - 01.2022
  • Maintained and resolved issues with complex infrastructure through monitoring and troubleshooting
  • Installed and configured operating systems, application software and system management tools.
  • Improved system performance by identifying and resolving technical issues in a timely manner.
  • Enhanced network security by implementing encryption measures and conducting regular vulnerability assessments.

Education

Post Graduation Deploma - Wireless Information Networking

Fleming College
Peterborough, ON
08.2023

Bachelor Of Science - Computer Science Engineering

St Josephs College Of Engineering And Technology
05.2020

Skills

  • Data Entry
  • Call Management
  • Coordination
  • Product Sales
  • Computer Proficiency
  • Critical Thinking
  • Documentation

Languages

English
Full Professional
Malayalam
Native or Bilingual
Tamil
Limited Working
Hindi
Elementary

Timeline

Security Guard

CDN Protection
01.2023 - 10.2023

Customer Service Representative

Walmart
07.2022 - 12.2023

Systems Engineer

Infosys
05.2021 - 01.2022

Post Graduation Deploma - Wireless Information Networking

Fleming College

Bachelor Of Science - Computer Science Engineering

St Josephs College Of Engineering And Technology

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JOSE PAUL