Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

JOSE ORTIZ

Sacramento

Summary

Reliable professional adept at operating a variety of forklifts, including reach trucks and order pickers. Demonstrated ability to accurately pick, pack, and ship orders while monitoring quality control. Highly skilled in operating forklifts with meticulous approach to ensuring safety and efficiency. Possesses strong abilities in loading, unloading, and transporting materials, maintaining organized inventory, and supporting efficient site operations. Conscientious attitude and solid work ethic contribute to completing tasks quickly with minimal errors. Diligent warehouse team member with strong focus on safety and efficiency. Demonstrates consistent attention to detail while operating forklifts, ensuring accurate inventory management and smooth logistics operations. Skilled and organized individual with extensive experience in driving roles, demonstrating strong knowledge of traffic laws, vehicle maintenance, and efficient route planning. Proven track record in ensuring safe and timely transportation of goods and passengers, with conscientious approach to maintaining high standards of work and minimal errors.

Overview

19
19
years of professional experience

Work History

Delivery Driver

DoorDash
12.2024 - Current
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Checked delivery addresses and verified correct package delivery.
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.
  • Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
  • Developed strong relationships with customers by providing friendly service and responding to inquiries promptly.
  • Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
  • Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists.
  • Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.
  • Confirmed all packages were properly labeled.

Forklift Operator

Costco Wholesale
10.2006 - 01.2024
  • Followed safety protocols and regulations for operating a forklift.
  • Loaded and unloaded packages and merchandise from industrial trucks.
  • Placed and arranged items and packages on pallets for transport.
  • Inspected forklift equipment daily to ensure proper functioning.
  • Transported materials and equipment to and from work stations.
  • Practiced safe driving habits while maneuvering around warehouse environments.
  • Labeled and packaged merchandise for shipping and storage.
  • Handled multiple tasks simultaneously without compromising quality standards.
  • Continuously monitored surroundings for potential hazards or obstacles during operation of forklifts.
  • Maintained accurate records of inventory loading, unloading, and transporting.
  • Combined pallets for incoming goods and deliveries.
  • Communicated with supervisors and team members to ensure proper product handling.
  • Used radios to communicate with other team members and streamline work processes.
  • Utilized effective communication techniques to coordinate with other workers while loading and unloading items.

Customer Service Representative

Costco Wholesale
10.2006 - 01.2024
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Processed orders, returns, and exchanges in an accurate and efficient manner.
  • Participated in team meetings to discuss new ideas for improving the work quality of customer service provided.
  • Remained open to feedback from supervisor and peers to build and improve skill sets.
  • Assisted with training and mentoring new team members.

Education

High School -

San Rafael High School
San Rafael

Skills

  • Positive attitude
  • Customer service
  • Safe driving
  • Clean driving record
  • Time management
  • Valid Driver's license
  • Adaptability and flexibility
  • Problem-solving
  • GPS and route planning
  • Time management skills
  • Route management

LANGUAGES

Spanish - Native
English - Bilingual

Timeline

Delivery Driver

DoorDash
12.2024 - Current

Forklift Operator

Costco Wholesale
10.2006 - 01.2024

Customer Service Representative

Costco Wholesale
10.2006 - 01.2024

High School -

San Rafael High School
JOSE ORTIZ