Stephanie Orozco
San Diego
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Crew Member
Chipotle Mexican Grill
San Diego
09.2024 - Current
- Maintained cleanliness and organization of the work area throughout shifts.
- Assisted customers in selecting menu items and answering questions.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Followed safety protocols to ensure a safe working environment for all staff.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Sales Advocate
Spacetel LLC Cricket Wireless AD
San Diego
01.2020 - 12.2023
- Engaged customers to understand their needs and recommend suitable wireless solutions.
- Assisted in maintaining inventory levels for electronic devices and accessories.
- Handled customer inquiries and resolved issues promptly and professionally.
- Demonstrated products and services using interactive displays and technology tools.
- Processed transactions accurately using point-of-sale systems and software applications.
- Resolved customer complaints in a timely manner.
- Provided training on use of company software systems related to sales activities.
- Followed up with existing clients regularly to ensure satisfaction with services provided.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
Education
High school diploma -
Motivated Youth Academy
San Diego, USA 01.2024 - 07.2025
Skills
- Microsoft Office
- Retail sales
- Basic math
- Cash handling
- Customer service
- Cash register
- Computer skills
- Productivity software
- Communication skills
- Bilingual
- Cashiering
- Wireless sales
- Organizational skills
- Technical sales
- Team collaboration
- Conflict resolution
- Effective communication
- Time management
- Proactive problem solving
Timeline
Crew Member
Chipotle Mexican Grill
09.2024 - Current
High school diploma -
Motivated Youth Academy
01.2024 - 07.2025
Sales Advocate
Spacetel LLC Cricket Wireless AD
01.2020 - 12.2023