Jose Orbezo
Richmond Hill,ON
Summary
Detail-oriented and results-driven with 10+ years' experience Office Manager with a proven track record of efficiently managing administrative processes to enhance organizational effectiveness. Adept at coordinating office operations, implementing streamlined procedures, and fostering a productive work environment. Seeking a challenging role to leverage my leadership skills and contribute to the smooth functioning of a dynamic office.
Overview
18
18
years of professional experience
Work History
Office Manager
EMCO Corporation
2022.06 - Current
- Counter service interacting directly with the customer, phone orders, and quotations in a fast-paced plumbing wholesale environment
- Shipping and receiving products from 5-10 purchase orders daily
- In-store product replenishment
- Support teammates and customers with various product and service issues and manage large-scale projects
- Responsible for order management, inventory and pricing controls.
- Increased 50% sales in profit centre
- Created, maintained and updated filing systems for paper and electronic documents.
Assistant Manager
Discounter's Pool & Spa Warehouse
2022.04 - 2022.06
- Responsible for meeting all of the store operational, business, and people goals
- Overseeing the store daily operations and ensuring that all business policies and regulatory regulations are followed
- Supports managing the store day-to-day operations to ensure the store fulfills key performance indicators and profit.
- Communicates and shows the Brand's beliefs, attitude, and culture positively.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Store Supervisor
Discounter's Pool & Spa Warehouse
2022.02 - 2022.04
- Monitoring staff performance and identifying opportunities for improvement, while assuring that team members fulfill the important project and task deadlines
- Tracks performance data for the store and makes necessary adjustments to drive productivity and efficiency
- To guarantee proper workflow, create team schedules and delegate duties
- Assists managers with administrative tasks, scheduling, ordering, and inventory responsibilities.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Office Manager
Tuberias Y Mangueras (Spare Parts for Concrete Pumps)
2012.01 - 2021.12
- Produced import purchase orders and maintained optimal inventory levels for customers
- Respond to customer inquiries and claims promptly to enhance customer satisfaction and retention rate
- Managing the payroll processing and submission procedure for the entire office
- Creating and maintaining company protocols to maximize teamwork and efficiencies
- Updated documentation was provided on all general business and technical procedures.
Office Manager
Haras El Embrujo
2008.01 - 2012.12
- Increased cash flow by streamlining billing and collection operations
- Designed workflow protocols, assessed daily productivity, and implemented changes for overall performance
- Maintained optimal inventory and ordering and stocking essential breeding materials
- Delivered outstanding buying experience to customers by organizing auction events and coordinating with vendors.
Preferred Customer Analyst
British American Tobacco
2006.01 - 2008.12
Education
Bachelor in Business Administration -
St Edward's University
Austin, TX12.1999
Skills
- Purchasing
- Budgeting
- Logistics
- Project Management
- Customer relationship management
- Account management
- Communication skills
- Interpersonal skills
- Organizational skills
- Time management
- Leadership
- Problem Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Highest Education
Bachelor's Degree
Personal Information
Total Experience: 17
Timeline
Office Manager
EMCO Corporation
2022.06 - Current
Assistant Manager
Discounter's Pool & Spa Warehouse
2022.04 - 2022.06
Store Supervisor
Discounter's Pool & Spa Warehouse
2022.02 - 2022.04
Office Manager
Tuberias Y Mangueras (Spare Parts for Concrete Pumps)
2012.01 - 2021.12
Office Manager
Haras El Embrujo
2008.01 - 2012.12
Preferred Customer Analyst
British American Tobacco
2006.01 - 2008.12
Bachelor in Business Administration -
St Edward's University
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