JOSE OLIVA
Los Angeles
Summary
Dedicated equipment service professional with a decade of experience in managing technicians and coordinating maintenance operations. Focused on enhancing operational efficiency and ensuring compliance with safety standards, while fostering customer satisfaction through effective communication and service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Service Lead
Sunstate Equipment
Carson
01.2024 - Current
- Led and supervised technicians in maintaining and repairing construction and rental equipment, ensuring operational readiness.
- Coordinated daily shop operations, scheduling, and workload distribution to enhance productivity and meet service demands.
- Collaborated with management to prioritize repairs, minimize downtime, and improve operational efficiency.
- Ensure equipment is serviced, inspected, and prepared to meet customer and company standards.
- Train and mentor technicians, promoting skill development and safe work practices.
- Maintain compliance with company policies and safety regulations.
- Assisted in resolving complex mechanical and customer service issues, fostering customer satisfaction and loyalty.
Top Line Equipment Technician
Sunstate Equipment
01.2021 - 01.2024
- Performed preventive maintenance, diagnostics, and repairs on a wide range of construction equipment.
- Maintained accurate service records and inspection documentation.
- Consistently met productivity and quality standards while supporting branch operations.
- Worked closely with customers and internal teams to ensure equipment reliability and satisfaction.
- Assisted with equipment preparation, inspections, and fleet management activities.
- Assisted in training new technicians on equipment handling and safety protocols.
Line Technician
Sunstate Equipment
01.2016 - 01.2021
- Inspected machinery to ensure compliance with safety standards.
- Conducted routine preventative maintenance on fleet vehicles and machinery.
- Completed both major and minor repairs on equipment.
Apprentice Mechanic
Sunstate Equipment
01.2015 - 01.2016
- Assisted with more complex repairs including engine overhauls, transmission replacements, suspension work, and electrical system diagnostics.
- Repaired or replaced parts such as alternators, starters, water pumps, radiators, fuel pumps, ignition coils, and spark plugs.
- Performed basic maintenance and repair services on vehicles such as changing oil, replacing air filters, rotating tires, and inspecting brakes.
- Assisted senior mechanics in repairing hydraulic and electrical systems.
- Consulted with experienced mechanics for advice on difficult jobs.
Education
Diesel Technology
Universal Technical Institute
Ontario, CA04-2015
Skills
- Fleet management
- Vehicle diagnostics
- Equipment maintenance
- Safety inspections
- Parts inventory control
- Recordkeeping
- Technical leadership
- Customer relationship management
- Effective communication
Languages
Spanish
Professional
Certification
- HVAC 608
- HVAC 609
- ASE T6
- ASE T4
Timeline
Senior Service Lead
Sunstate Equipment
01.2024 - Current
Top Line Equipment Technician
Sunstate Equipment
01.2021 - 01.2024
Line Technician
Sunstate Equipment
01.2016 - 01.2021
Apprentice Mechanic
Sunstate Equipment
01.2015 - 01.2016
Diesel Technology
Universal Technical Institute