Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose NG

BRAMPTON,ON

Summary

Results-driven operations professional known for strong communication and recordkeeping skills. Experienced in managing customer inquiries and providing sales insights that support decision-making. Ready to contribute to organizational success through improved operational strategies.

Overview

12
12
years of professional experience

Work History

Operations Assistant

M EMP Lmt.
03.2018 - 11.2024
  • Coordinated daily operational tasks to ensure smooth workflow and efficiency.
  • Managed inventory records using advanced tracking systems for accuracy.
  • Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
  • Responded to client queries and maintained strong relationships with vendors.
  • Monitored inventory levels, tracked orders and assisted with purchasing decisions.
  • Answered work phones and routed correspondence to correct parties.
  • Developed customer service policies, procedures and standards for operational teams.

Assistant Manager

Soup Bowl Noodle
02.2013 - 03.2018
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Coordinated inventory management to ensure stock availability.
  • Implemented customer feedback initiatives to enhance dining experience.
  • Supported order processing and delivery systems for timely service.
  • Collaborated with management on promotional events and marketing strategies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Created reports on sales trends, inventory levels, and financial data.

Education

Grade 13 -

Southern Ontario College
Ontario

Some College (No Degree) - Import & Export

Seneca College
North York

Skills

  • Customer service and support
  • Sales reporting
  • Retail sales
  • Attention to detail
  • Recordkeeping
  • Professional demeanor

Timeline

Operations Assistant

M EMP Lmt.
03.2018 - 11.2024

Assistant Manager

Soup Bowl Noodle
02.2013 - 03.2018

Grade 13 -

Southern Ontario College

Some College (No Degree) - Import & Export

Seneca College

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Jose NG