JOSE MORENO
Irvine
Summary
Motivated professional with several years of experience juggling multiple priorities to keep the organization running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Expert in time management, with a proven track record of meeting deadlines and achieving goals efficiently.
Overview
10
10
years of professional experience
Work History
ASSISTANT MANAGER
Winn Autosports
01.2019 - Current
- Assist the Shop Manager in developing and implementing customer-attraction strategies
- Coordination of day-to-day customer service operations (e.g. sales processes, orders, and payments)
- Assess employee performance and identify training requirements
- Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
- Communicate with clients and assess their needs
- Ensure that all employees follow the company's policies and guidelines
- Communicated with policyholders to gather necessary documentation and information.
- Managed multiple claims simultaneously, ensuring timely resolution and follow-up.
PRODUCT SPECIALIST
Infiniti Of Mission Viejo
01.2017 - 01.2019
- Demonstrating specific product features and applications
- Coordination of product or service delivery
- Customer gratification
- Generate sales leads and follow up with new clients
- Explaining the benefits and functions of products, as well as the method of preparation and how to use them to achieve the best results.
- Accepting and processing orders, operating the POS register, and resolving returns issues
- Promoting special sales, offers, and raising awareness of the store loyalty program
SALES ASSOCIATE
O'RieIly Auto Parts
01.2016 - 01.2018
- Demonstrating specific product features and applications
- Coordination of product or service delivery
- Customer gratification
- Generate sales leads and follow up with new clients
- Explaining the benefits and functions of products, as well as the method of preparation and how to use them to achieve the best results.
- Accepting and processing orders, operating the POS register, and resolving returns issues
- Promoting special sales, offers, and raising awareness of the store loyalty program
Education
Bachelor of Arts - Business Administration
CALIFORNIA STATE UNIVERSITY SAN BERNARDINO
Associate of Arts - Liberal Studies
SADDLEBACK COLLEGE
Associate of Arts - Economics
SADDLEBACK COLLEGE
Skills
- Responsible and goal-oriented
- Quick decision-making
- Problem-solving abilities
- Strong leadership
- Initiative
- Sales forecasting
- Client/Vendor relations
- Advertising & marketing
- Operations management
- Organized
- Employee performance evaluations
- Training/development
- Problem solving
Languages
Spanish
Full Professional
Timeline
ASSISTANT MANAGER
Winn Autosports
01.2019 - Current
PRODUCT SPECIALIST
Infiniti Of Mission Viejo
01.2017 - 01.2019
SALES ASSOCIATE
O'RieIly Auto Parts
01.2016 - 01.2018
Bachelor of Arts - Business Administration
CALIFORNIA STATE UNIVERSITY SAN BERNARDINO
Associate of Arts - Liberal Studies
SADDLEBACK COLLEGE
Associate of Arts - Economics
SADDLEBACK COLLEGE