Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Morales

Santa Ana

Summary

Dynamic Assistant Manager at Bristol Carwash Inc. with a proven track record in enhancing customer satisfaction and streamlining cash handling processes. Skilled in team leadership and problem-solving, I foster a positive work environment while ensuring accurate financial reporting and effective staff scheduling to optimize operations.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Bristol Carwash Inc.
05.2014 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Bachillerato General
Puebla Mexico
06-1993

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Staff supervision
  • Employee scheduling

Languages

Spanish

Timeline

Assistant Manager

Bristol Carwash Inc.
05.2014 - Current

High School Diploma -

Bachillerato General
Jose Morales