Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Meza

Reedley,CA

Summary

Driven HVAC Installer and CSR with a proven track record at Allbritten Barefoot Plumbing and Family Dollar, showcasing expertise in system installation and exceptional customer relations. Leveraged ductwork installation, unit installation skills and critical thinking to enhance installation quality and efficiency, achieving increased customer satisfaction and loyalty. Adapts swiftly to new technologies, ensuring seamless service delivery and safety compliance. Overall very adaptable with the type of work that needs to get done with the highest quality.

Overview

7
7
years of professional experience

Work History

HVAC Installer

Fresno Mechanical
11.2024 - Current
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Filled out detailed work orders for each job completed.
  • Installed components to improve HVAC system performance.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Kept accurate records of time and materials used for each job to compile into service reports.

HVAC Installer

Allbritten Barefoot Plumbing
01.2022 - 11.2024
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Installed components to improve HVAC system performance.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
  • Enhanced overall team productivity through effective communication and collaboration during installations and repairs.

CSR, Sales

Family Dollar
12.2018 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Reduced processing errors by meticulously following transaction procedures.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Supported marketing initiatives by setting up and maintaining promotional displays.

Education

High School Diploma -

Orange Cove High School
Orange Cove, CA
06-2016

Skills

  • Unit installation
  • Blueprint reading
  • Cooling systems
  • Electrical safety
  • Retail sales
  • Retail store operations
  • Retail merchandising
  • Complaint resolution
  • Receiving support
  • Retail sales customer service
  • Warehousing functions
  • Strategic sales
  • Critical thinking
  • Conflict resolution
  • Payment processing
  • Team development
  • Active listening
  • In-store support
  • Positive and professional
  • Problem-solving
  • Team collaboration

Languages

Spanish
Professional Working
English
Full Professional

Timeline

HVAC Installer

Fresno Mechanical
11.2024 - Current

HVAC Installer

Allbritten Barefoot Plumbing
01.2022 - 11.2024

CSR, Sales

Family Dollar
12.2018 - 01.2022

High School Diploma -

Orange Cove High School

Similar Profiles

CREATE PROFILE
Jose Meza