Jose Martinez
Escalon
Summary
client satisfaction and operational efficiency through expert leak repairs and system installations. My continuous learning mindset and strong communication skills fostered team growth and customer trust, contributing to a notable increase in referral business.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Plumbing Service Technician
Villara Building Systems
04.2021 - Current
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
- Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
- Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
- Enhanced workplace safety standards through active participation in safety training sessions and adherence to established protocols.
- Optimized inventory control processes, reducing waste while keeping necessary supplies readily available for technicians during service calls or installations.
- Assessed project requirements accurately to provide detailed cost estimates for clients prior to commencing work.
- Utilized industry-specific tools for precise measurements, cutting, and installations of pipes and fixtures.
- Adapted to diverse client environments quickly by assessing unique needs related to residential or commercial properties alike.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Cut and drilled holes in walls to permit passage of pipes.
- Filled pipe systems with water and air to determine location of leaks.
- Assisted with repairs to steam, drainage, and sewer lines.
- Increased customer satisfaction by providing efficient and professional plumbing services.
- Effectively managed project timelines by prioritizing tasks based on urgency and resource availability.
- Continually expanded professional knowledge and skills by attending industry workshops, conferences, and trade shows.
- Performed regular maintenance on plumbing systems, extending their lifespan and reliability.
- Resolved complex plumbing issues for clients, ensuring long-lasting solutions and minimal disruptions.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Inspected sewers and piping systems to assess quality and condition.
- Eliminated risks by correctly identifying potential safety hazards.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Measured, threaded, and cut materials to correct angles.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Planned pipe system layout, installation and repair according to specifications.
- Fabricated piping pieces and components in line with design specifications for each system.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Operated ground microphones and listening discs to locate hidden water line leaks.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Prepared budgets and estimated costs for potential work on piping systems.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
Plumber
Get It Done HMS Services
02.2000 - Current
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Inspected sewers and piping systems to assess quality and condition.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Read blueprints to determine appropriate materials and procedures for each project.
Electrical Technician
Get It Done HMS Services
02.2000 - Current
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
Education
Bachillerato General Por Competencias - Formacion Basica Comun
Escuela Preparatoria No.12
Guadalajara Jalisco Mexico06.2018
Skills
- Strong communication skills
- Gas line work
- Continuous learning mindset
- Basic computer literacy
- Plumbing code compliance
- Preventative maintenance planning
- Pipe installation expertise
- Sewer line inspection
- Water softener installation
- Emergency response readiness
- Septic system maintenance
- Safety protocol adherence
- Water heater servicing
- Video camera inspection
- Pipe soldering techniques
- Backflow prevention expertise
- Drain cleaning proficiency
- Fixture repair mastery
- Pressure regulator adjustment
- Pipe installation
- Pipe welding
- Pump maintenance
- Pressure testing
- Drain cleaning
- Fixture installation
- Ventilation systems
- Clogged drain repair
- Pipe cutting
- Bracket mounting
- Project bid preparation
- Water heater maintenance
- Pipe section assembly
- Leak detection
- Fixture repair
- Pipe bending
- Piping system inspection
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Skilled with both hand and power tools
- Time management
- Hand and power tools
- Attention to detail
- Problem-solving abilities
- Safety conscious
- Piping installation
- Multitasking
- Power tool operation
- Multitasking Abilities
- Reliability
- Excellent communication
- Plumbing fixture installation
- Organizational skills
- Team collaboration
- Diagnostics and troubleshooting
- Active listening
- Installation and maintenance
- Effective communication
- Hand and power tool operation
- Adaptability and flexibility
- Water heater installation
- Verbal and written communication
- Drainage repair
- Decision-making
- Heavy lifting
- Residential plumbing
- Detail-oriented
- Drainage systems repair
- Pipefitting
- Relationship building
- Material prepping
- Commercial and residential jobs
- Remodels and new construction
- Team building
- Safety protocols
- Welding
- Task prioritization
- System troubleshooting
- Commercial plumbing
- Layout planning
- Equipment operation
- Self motivation
- Systems testing
- Interpersonal skills
- Conflict resolution
- Analytical thinking
- Goal setting
- Faucet repair
- Professionalism
- Piping specifications
- Blueprint reading
- Safety inspection
- Interpersonal communication
- Quality control
- Preventive Maintenance
- Time management abilities
Certification
Uponor
Rinnai tankless water heater systems
Pro Press
Languages
Spanish
Native or Bilingual
Timeline
Plumbing Service Technician
Villara Building Systems
04.2021 - Current
Plumber
Get It Done HMS Services
02.2000 - Current
Electrical Technician
Get It Done HMS Services
02.2000 - Current
Bachillerato General Por Competencias - Formacion Basica Comun
Escuela Preparatoria No.12
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